10/16/09
BRIDES TO BE, DON'T SPEND YOUR MONEY THERE!!!!!
by litlbec
Let me preface this by first saying that my dress, my bridesmaid dresses, my moms dress and my flower girl dress ALL came from Bridal Couture. Everything was fine until it came to getting my alterations done.
The lady who was supposed to do the alterations on my dress didn't do ANY of the stuff she was supposed to do to the top of my dress. I asked the seamstress if she could take it out a little at the bust because it was too tight but she told me no. She said that because of the detail in my dress it wasnt possible. I trusted that she would make sure that my dress fit fine for my day since I know nothing about alterations on a wedding dress. Second, when my dress was bustled about a foot of material still was dragging on the ground. When I went to pick up my dress the day before my wedding is when I found all of this out. I rushed my dress to a new lady to have it fixed since the original lady had since retired...how convient. The new seamstress that I found said that the other lady could have taken my dress out like I asked, but she just didn't want to because it can be a big job. I COULDN'T believe it!!!! The new lady was able to fix the top as best she could given it was the day before my wedding.
The day of my wedding my bustle broke right when I got to my reception because the origanl lady only sewed ribbons into my dress to hold it up. It should have had buttons due to the weight of my dress, and should not have dragged on the ground! As a result of my bustle breaking we had to use safety pins to keep my dress up so I missed some of my reception trying to fix it and now my dress has rips in it from the safety pins.
Needless to say, I had to pay an extra $130 for the last minute alterations (which should have been done the first time) the day before my wedding when I had no time to have to deal with this. Not to mention my dress is now ripped. Between me and my whole bridal party we spent about $2600 dollars in that bridal store and they are only willing to give me $20 back and didn't even offer to fix my dress!!!! Customer service my ass!!!!!
01/22/09
Stellar sales staff
by Elizacb
I had gone to three previous bridal salons before reluctantly going to Julie's (because of what I've read/heard about them) and to my surprise, the entire experience was pleasant and easy. I had already narrowed down what I was looking for, gave Carol G. my price range and she went to town. We pulled from the floor, she picked dresses from the back and five out of the six dresses I tried on were great! There wasn't any pressure and she was very nice about letting me try on my favorites a couple more times. I was impressed on how quickly she understood what I was looking for and was able to pull different variations and explain the differences to me. I was able to meet the new owner Amy as well and she was very nice to me. I ended up going back four days later and buying my dress!
- Pros: Seasoned staff
10/03/08
Great experience
by KristaMC1
Very friendly and knowledgeable staff. Knew me by name and catered to my every request. I worked with Amy (the owner) and another womans whose name escapes me right now.
- Pros: Great service, beautiful gowns
- Cons: none
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