Tires >Sullivan Tire & Auto Svc Co
21 N Beacon St, Watertown, MA | Directions 0247242.364717 -71.182641
Mon - Fri 7:00am - 6:00pm; Sat 7:30am - 5:00pm; Sun (Closed
watch out for pricey quotes – I was actually shocked by this companies pricing. I was calling around trying to get the lowest price for switching out two tires I own on my van. I own the tires. Just need to have someone take the old ones off and put my new ones on that I own.
I asked him the price and his first question was what size rims. I said I dont know, regular rims. He said the starting rate was 34.95. I said total right and he said no per tire.
I said are you sure we are talking the same thing? He said yea the starting rate is 34.95 per tire indicating it could be more. I said thats outrageous!
I said I have been calling around and Firestone directly across the street charges 14.95 per tire and another place was 17.95.
He hung up!
I was trying to find a place to do it fast and at the best price.
Charged for service I never received, recommended unnecessary repairs – I took my car in for routine service and an oil change. While servicing my car, they called me with an urgent message stating that I needed new brakes when in fact I did not. They tried to hard-sell me on an unnecessary repair, and also failed to perform the oil change I asked for. If I had not happed to check my oil levels, I never would have known until my engine failed.
However, they did not fail to charge me for the oil change, even though they didn't perform it. Friendly staff and a courtesy van if needed, but shady folks that will try to rip you off. Go the extra few miles to a competent garage.
Speed demons – Very helpful on the phone when I was choosing my tires. The tires I decided upon were delivered to the store in the same day. They estimated about 1 hour for installation; must have been a slow day, because 2 guys got assigned to my car and put the tires on in 10 minutes. What service!!
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