Revere >Restaurants >
Pizza >Nana's Pizza
750 Washington Ave, Revere, MA | Directions 0215142.430172 -71.022718
Customer service – I work at Nana's and yes salmagundi77 did have a mix up with her delivery and the problem was corrected. The driver was new and let go a few day latter, she received a $20 Gift card w/coupons for her troubles and she has continued to order numerous times over the past few months.
Just wanted to clear the air and show that we do have great customer service as well as phenomenal pizza
Great Pizza/Horrible Service – the pizza here is phenomenal, but.......i ordered a pizza tonight, and got sidetracked with a project. Over an hour and a half later, I realized my pizza never came. When I called to find out why, I was told, somewhat rudely, that it was "an interesting story..." and the driver had delivered to the wrong apartment and the person had paid for the pizza. But the guy claimed that he did not have my number to call me and let me know this. Which is interesting indeed, as the first thing they do when you call to order here i confirm your address from your phone # (which shows up on caller id). Also interesting since the order was on my credit card.
so then the man tells me they're closed, but he'll still deliver my order for the same price if i'll just read him the card again! (yeah thanks buddy). then he hung up on me when i went to get my card. I called back to make sure thay hadn't run the charge on my card through, and again got an attitude from this guy. sheesh.
I have never had such horrible service.....the pizza is great, but not worth the aggrevation when there are plenty of other great places around with nicer staff.....
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