Delta Management Assoc

08/23/09

undecided

by venessarm at Citysearch

The lady who worked with me was very nice, though I didnt agree with her trying to get to personal with my life. Their service should be maintained on a proffesional level and not try to get to personal. She was great with working out the payment details. However, she asked for a large payment at first to pay off the "interest'. At first I didnt think anything of it. But now I am hearing that collection copanies cant ask for 'down payments' like that, so I am going to research it and find out if it is against the law for her to ask that of me.

But, all in all, she worked around my abilities to pay what I can. She was nice and not at all rude. I dont like the fact that I am not getting any statements from them. So I have to call and find out why not and to make sure I DO get statement from them. I have proof from my credit card statement showing I made the payment but I want documentation from them as well.

• Pros: helpfull
• Cons: not sure if I trust them.

08/12/09

A General Review of the Negative Comments

by egrizzle82 at Citysearch

First of all, your bound by contract with whichever company or esp. if a federal loan, to provide them with current info about your place of employment, contact numbers, references, income, etc. You signed a contract and you agreed to keep them informed with the current details. So why the complaint about something you signed for?

Second, if it's really everyday, call and ask for a manager since contacts (messages left and verbal contacts - no your phone ringing) can be no more than twice in a week at home and once a week at work (In MA - your state laws may vary).

Why are the calls harassing? Because they're calling you to pay your debt that you owe or another reason. They record all lines and hold the recordings, so if they're breaking the law contact your state's Atty General.

Also, have you explored the option of getting prepaid cards or opening a free checking? There are lots of places that do checking accounts with no chex systems or bureau reports. And what are you talking about "turn of century?" Delta accepts all major credit cards, checks over the phone, Western Unions, mail-in payments, money grams, and online payments. Plus, most collection agencies charge a fee for this; Delta does not.

You say that the calls are harassing, but don't state what was said that makes it harassing. A little clarity would be nice.

And finally, you're right, "nobody wants to owe anyone money," but Delta does work with people. Unfortunately, collection agencies can't give everyone the plan they want; the payment arrangements are determined by the client. With student loans, esp federal ones, there are very specific plans that cannot be deviated from.

• Pros: A heck of alot more than other agencies
• Cons: Not as many as you think

04/29/09

Easy stuff.

by skik3mw at Citysearch

They deffinetly called me a lot and I ignored it because I didn't know who it was. Well, when I finally answered it was a collection agency saying I had an outstanding balance that I compleatly forgot about. She was very kind, helpful and informative. All they wanted was to do their job which unfortunatly ment me spending money. Don't get mad at them for doing their job because you dont feel like spending your money. If they are rude that is one thing but dont get angry because you have to pay back money that you OWE.