Uno Chicago Grill

02/02/06

Horrible Experience

by bella411 at Citysearch

The service was horrible. I ordered a clam chowder and it came out and was brown and greasy looking. When I asked for it to be returned to the kitchen the manager came over, and rather then smoothing things over he made things worse by not even offering to take it off the bill. Instead it was my suggestion for him to remove and he was reluctant. I will not go there again. The staff seemed more concerned about going out that night then serving anyone a meal.