02/21/09

Clean, spacious, terrible customer service.

by SeanMcCarthy

BAC is great for location and for it's size, but that place is run HORRIBLY. None of the employees know anything, they're all lazy, never helpful. A good portion of the machines are broke constantly. The elliptical machines and treadmills especially. And because they are, the ones that work fully are usually taken so you get stuck standing around and waiting a lot. Once, for three WEEKS a few of the ellipticals were broken - on one the screen didn't work, on another the sound, etc. Eventually I got fed up and asked an employee "When are you going to fix those machines?" He responded: "What machines?" THEY DON'T CHECK THEIR OWN EQUIPMENT. They had no idea that three out of seven or whatever of their elliptical machines were broken in some way. More than likely one of the employees was alerted and just blew off telling anyone so nothing got done. Again, it's good for the location and the amount of equipment but it's like it's run by careless high-school stoners.

01/17/03

Best in Beverly

by nevar1004

It's easy to see why this club won the Best in Beverly award. It's much better than any other club around. Best equipment I've ever seen and the staff is friendly and helpful.

Five Stars *****

Highly recommended!!

11/07/02

Best on North Shore

by exuberant

I joined the club six months ago even though my company had a discount at another club in the area. This club has everything from a women's fitness area, to basketball and racquet sports. The baby sitting is terrific and the pool is perfect especially in the summer when we can stay out all day if we want. Super modern with tv's on treadmills and other equipment. Friendly staff that helps you out and makes you feel like your important. Best club I've been to.

• Pros: INDOOR/OUTDOOR POOL, All New equipment, Friendly staff