Lynn
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Pet Express
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Exactly what I was looking for. My Girlfriend and I went puppy shopping over the holidays and we decided to check out Pet Express. Emily, my girlfriend, immediately fell in love with a Pomeranian mix they had on display. We got to have a little playtime with him in the pen. The staff was friendly and was helpful in finding us the necessary puppy accessories we needed. Few weeks in and our puppy, Brady, has been great... a handful, but great!…
AWFULLL!!!!!!!!!!!.
DO YOURSELF A FAVOR AND AVOID THIS PLACE AT ALL COSTS!!!!!! Although we are absolutely in love with our new pup that we purchased from this awfully run Establishment, she had 5 different infections
when brought to the vet just 2 days after her purchase. We had tried to talk to anyone at the store to help with the costly vet bills, as they refused to refund us on these bills stating that she developed these issues while in our care ( for only 2 days!!!!!). Although her long standing ear infection must have gone unnoticed by the "vet" that was checking her every week, so they say. Her skin infection from sitting in her feces and dirty papers and her stomach bacterial infection is what got to me the most. They clearly told me this was a healthy dog. When clearly this was no the case Our little girl is a great puppy, but we are very lucky, although our wallets are taking the hit now. We did some research on where she came from and she is from a puppy mill some where out west and the details are very sketchy.
The store employees have poor customer service as one of the head managers hung up on me twice! The whole thing with a "free first vet visit" is a totally scam that we fell for... If i could personally put this place out of business i would... it's awful how they treat these puppies. So the dogs are unhealthy and not taken care of properly at this place ( as we found this out too late) We are trying to help other young couples make a better choice adopt from a shelter!!! DO NOT give this place any more business. it is a disgrace how they con people into buying there pups saying they sell "healthy" dogs and two days later we find out our pup has several different infections and is loosing her hair because her immune system is shutting down. And I thought the white above her eyes where patches of white fur not patches of balding. On a happier note our pup has been brought back to health and is doing just great... not thanks to PET EXPRESS.
Over all people like ourselves are uneducated on these types of stores and where the dogs come from. Most of them are puppy mills pups, if you don't know what puppy mills are youtube it... and you will steer clear from any puppy store ever again. Now when our pup is having a bad dream twitching and quietly yelping, we like to think she is thinking back to these awful experiences at this place.…
