Indra Salon and City Spa

11/17/11

WATCH OUT!!

by barryansin at Citysearch

Garbage company in my opinion and I would AVOID AT ALL OPPORTUNITY.

Payed hundreds of dollars for a gift certificate for a friend's fiance's 30th birthday and they REFUSED TO HONOR IT, nor were willing to even try to contact me, how embarrassing, how horrific!

This occurred after coming 2-3 times trying to buy it in person and each time they were clearly ill prepared to do what I had confirmed earlier that same day was possible (they would not allow me to do it over the phone), to simply buy a gift certificate.

The co-owner (Jose) returned my call and appeared to be genuinely & deeply concerned and wanted to correct the matter right away, even offering free service and did want to be sure to get to the bottom of it all and would call me back. I explained that I would trust his honor and to not have to rush, simply to get back to me by the end of the week.

1-2 weeks later, no call, no text, no missed call received from him/them, no voice mail.

I just called them back and he was busy so I left a message.

2+hours later he was still too busy to get back to me even after explaining that I may have to take legal action to get my money back.

I had to request my credit card company to reverse the charge per this horrific (and possibly illegal) corporate activity and will have to see if filing a small claims district court law suit will be necessary.

**** BEWARE ****

09/02/11

The Best Hair in Town!

by Wanda Perez at Citysearch

Hi everyone! Just wanted to give a huge shot out and many blessings to Jose Batistine and all his hair styling beauties at INDRA SALON, about two months or so ago I went to Indra Salon to get my hair done before my trip to Hollywood California. I know it’s been awhile but I figured it would be best to let you know now because me telling you right after my hair gets done is not relevant because everyone loves their hair right after it gets done, But what happens days after to your hair is key. Well let me tell you I’m still enjoying my hair style! After my hair got done Jose showed me how to continue getting my fabulous look and techniques on how to keep it looking strong and healthy. It’s got volume; shine and it feels great even after two months!!! Indra Salon, where do I even start or continue….. It is breathe taking! The amazing experience starts right when you walk into the salon. Not only do you feel great by all the attention that you get as soon as you walk in but also all the love, pampering, comfort, and massages while you get your hair done is PHENOMENAL. I was there just for my hair and I got sooooooo much more. So to all at Indra Salon thank you so much for making my experience there remarkable! If you want to visit Indra Salon they’re located in Andover Ma, you can either call or visit their website. I live in Providence, Rhode Island and believe me the trip to Indra is well worth it!

02/27/11

High Prices but Good Service

by NewHampshire at Citysearch

I have to agree with the other review someone else wrote that charging a $5 fee just to walk in the door is ridiculous!

The prices are high enough to begin with so to add a $5 charge for just using the salon is crazy! I've always told myself that I pay for the "experience." The head massage while being washed and the neck massage before my hair is cut. Unfortunately, the last two times I was there, the stylist or shampoo'er didn't give me the full treatment. This was very dissappointing as I treasure those times I can get myself pampered.

I think I'll be trying a different salon soon..just for those reasons. I have never had a bad haircut at Indra and the staff is nice. It's just too pricey and you don't always get the full experience.

02/02/11

Best ever =)

by CSMobileUser3 at Citysearch

My first time going to indra I was impressed by the out look of everything. Indra is well kept and neat. my hair stylist was stephanie traverso, she did such a great job on my hair. I would deffinitly recomend going to indra and I also reccomend stephanie. =)

01/22/11

class act

by umassgirl at Citysearch

in the quiet little town of andover you can find a little slice of boston! indra salon is the highlight of the bustling main st. i walked in on a whim and was shocked at the layout of the place. stylist chairs as far as you could see, white on white everything, computers to check emails while you wait, it was breath taking. i didnt have an appointment so i ask the front desk who was available and who should i see and they introduced me to Sarah Sheppard. she was very warm and welcoming and spent alot of time asking me what i was looking for and making sure that her ideas and my ideas for my hair were on the same page. she was really fast at her work but not so much that i felt like i was rushed, it was the quickness that comes with mastering your trade. i just watched her in amazement in the mirror. when it was done i was so excited about how my hair came out i gave her a great big hug! if you havent been to indra salon yet i suggest you book your appoinment, and if sarah is available definately go with her! she is a doll!