Lawrence
>
Commonwealth Motors
View Less
“Friendly staff and great location made finding a new car less of a hassle.”
“After visiting several other car delaerships in the area, walking into Commonwealth was like a breath of fresh air!”
“trust my dealership and that's a great feeling when I return every 3K miles for an oil change, amongst other things.”
“The people were very friendly and they do all they can to answer your questions and get you into the car you want.”
“price and the finance department helped me get an extremely good interest rate!”View Less
Great Service. I just had an oil change done to my 2011 Honda CRV, and the service was great. The service fee for an oil change was significantly lower because I originally purchased my vehicle here. I think it is a great perk. Every person I encountered was polite, courteous and professional. I would highly recommend servicing your vehicle at Commonwealth Motos.…
Awesome Dealership. Not only did this dealership make the process of leasing a car fast and easy, but the service department is always very helpful and timely! I had a sunroof leak and they took me right in. They also are extremely quick and accommodating with regular maintenance (ie: oil changes).…
Commonwealth Kia - The absolute best. Bob McLean and Shaun Berryman must have to go the the Chiropractor every day for bending over backwards for their customers! Just purchased a Sorento (which I love) and they could not possibly have done a better job. There was no pressure and Bob took time to show me every detail of the car and has followed up numerous times to make sure everything is going OK. The service mananger has even called to say "Welcome to the Commonwealth Kia family" ! I will tell everyone looking for a Kia or any other vehicle to go see Bob and Shaun!…
Great Chevy Dealer. I was looking to lease a Chevy Cruze. I negotiated with 2 other dealerships and came down to what I thought was me best pricing. Just before I was about to head my local dealer, I respond to Commonwealth because they had sent me an e-mail. After one call, Commonwealth they put me into a better car for the same money. We signed papers that afternoon.…
ABSOLUTELY DISGUSTED!!!!.
ABSOLUTELY DISGUSTED WITH THE SERVICE I HAVE RECEIVED FROM COMMONWEALTH MOTORS IN LAWRENCE!!!
WE BOUGHT MY HUSBAND'S VEHICLE FROM THEM ALMOST 8 WEEKS AGO AND ASKED FOR BRONZE STAR PLATES WHICH HE IS ENTITLED TO FOR HIS SERVICE IN IRAQ. WE'RE STILL WAITING FOR THEM!!!
THEY WERE GIVEN ALL THE DOCUMENTATION NEEDED WE PAID ALL THEIR RIDICULOUS FEE'S INCLUDING A $45 RUNNER FEE WHICH SHOULD HAVE SECURED US THE PLATES THE SAME DAY MIND YOU!
THE BOSTON RMV OFFICE WHO DEALS SOLELY WITH SPECIALTY PLATES AND IS LITERALLY A ONE PERSON OPERATION HAS NO RECEIPT OF ANY APPLICATION BEING LODGED, ANY PENDING APPLICATION IN THEIR SYSTEM AND HAS NO KNOWLEDGE OF THEM EVER BEING APPLIED FOR!
I'VE BEEN HUNG UP ON MULTIPLE TIMES INCLUDING BY THE OWNER OF COMMONWEALTH MOTORS CHARLIE DAHER WHO YELLED AT ME CALLING ME A PEST BECAUSE I'M CALLING TO FIND OUT WHERE MY PLATES ARE AND WHAT ON EARTH IS GOING ON WITH THEM!! HE STATED THAT THEY'RE NOT TRYING TO SCREW US THAT THINGS TAKE TIME YET THE LADY WHO'S JOB IT IS AT THE RMV OFFICE SAID IT TAKES A WEEK MAX!!!!
AFTER BEING CHARGED ALMOST $200.00 IN FEES FOR REGISTRATION ( KEEP IN MIND BRONZE STAR PLATES HAVE NO FEES WHATSOEVER ASSOCIATED WITH THEM AND A REGULAR PLATE IS ONLY $50 WHICH INCLUDES THE PLATE AND 1 YEARS REGISTRATION) RUNNER'S FEE'S AND WHATEVER ELSE THEY ADDED ON TO THAT, ALL I HAVE TO SHOW FOR IT IS A HEADACHE AND NO PLATES!!!
OTHER ISSUES WE INCURRED WE'RE THEIR ADVERTISED PRICES WERE NOT INCLUDING THE $2000 CASH OR TRADE. THEIR CLAUSE DOWN THE BOTTOM OF THE LISTING STATES SOME VEHICLES NOT THIS VEHICLE OR ALL VEHICLES BUT SOME!!
THEIR STAFF AREN'T ALWAYS HELPFUL OR HONEST, THEY'RE PUSHY, RUDE AND JUST WANT TO MAKE A SALE AND GET YOU OUT THE DOOR SO THEY CAN MOVE ON TO THE NEXT PERSON AND MAKE THEIR COMMISSION OR WHATEVER IT IS THEY GET!
MY HUSBAND IS A DISTINGUISHED MEMBER OF THE U.S. ARMY NATIONAL GUARD HE'S RECEIVED MULTIPLE COMMENDATIONS FOR THE 4 TOURS HE'S DONE INCLUDING A PURPLE HEART AND 2 BRONZE STARS WITH VALOR AFTER HE WAS SHOT IN THE HEAD DURING HIS SECOND TOUR. HE JUST RETURNED HOME FROM AFGHANISTAN 4 WEEKS AGO AND DOESN'T NEED THESE ISSUES!!!!!!
DON'T DO BUSINESS WITH COMMONWEALTH MOTORS IT'S NOT WORTH IT!!
BBB COMPLAINT LINE HERE I COME!!!!!!!!!!!!!!…
