07/26/09

Unprofessional Management

by warbs19

After reading through the latest reviews, it is almost irritating reading the responses from, what I assume to be, owners of Leapin' Lizards. The public is trying to convey the pros and cons about this business in an open forum and after reading the replies back from LL, it seems as though they are very unprofessional. It is understandable to feel as though some customers may be wrong at times, and unfortunately, that is the down side of being in business. If you would like to keep a respectable name, I would hope that you would refrain from posting "snotty" comments back to your customers. It's just a thought!

06/12/09

fights

by bayleedavis

i went to leapin lizards yesterday and we played then i realized i left something in the car so i went out with my mom and aunt and left my cousin and his friend for 5 minutes. we came back in and my cousin and his friends were hurt .they were playing in the boxing and then a group of kids took their gloves off and punched my cousin between the eyes kicked him in the arm and the stomach then his friend got slaped across the face twice and more that i can't remember. so the lady said i didn't see it so both groups have to sit out and we alawys do this they can't go back to boxing and have to go to time out for 15 minutes and the kids who hurt them get to stay and we do to but the mom said "i already made my kids sit out yalls kids started it i was sitting right there" when she was sitting on the other side of the building! but its fun to go otherwise.

• Pros: lots
• Cons: lots

06/07/09

Caution...Mid Week Play

by jcl0107

This place is overall a great place for kids to expell some of that energy and the birthday parties we have attended were lots of fun for the kids. I would recommend to all that you call ahead if you plan on visiting during the week though. My 9 year old grandson didn't want a birthday party this year but did want to go to Leapin'Lizards. His birthday was on a Wednesday so after taking him to his favorite place to eat we headed over to this place. We paid the admission but when we got in we found that only two of the jump houses were up and running.When I inquired I was told they were not working.I asked if the admission price should have been 1/2 priced since only half of the inflatables were working and the staff member just laughed.I think she thought I was just joking but I didn't press the issue.Two weeks later we stopped by after my grandaughter's gymnastics class...this time on Tuesday night. Again only half of the inflatables were up and running and also the same answer when I inquired. We were using a coupon that night so I didn't ask about the price but did tell the staff member about this being our second visit during the week and both times some of the inflatables were not working. My assumption is that since the weeknights are not that crowded,they are trying to save a little money on energy costs which I can understand but I think they should be up front about it and not charge full price admission.My grandkids still had a great time but us adults were unhappy with the full price admission for half working inflatables. CALL AHEAD if you plan on a weeknight visit.

• Pros: Kids Love It
• Cons: Inflatables Not Always Inflated