10/11/09
NO OUTDOOR SECURITY CAMERAS
by olivia1947
Went outside to smoke at 1:30 a.m. There were 14 to 16 guys fighting in the parking lot, then proceeded to run across the hoods of cars....jumping from hood to hood. They continued to run to the end of the parking lot, where they got into 4 different cars, and left. I went toward the front door, and a security guard was coming out of the hotel. I started to explain what happened, but someone else had already reported the incident. I asked about security cameras....and was informed there were NO OUTDOOR SECURITY CAMERAS. It's bad enough that people had their cars jumped on, but I started thinking about all the children there. If ONE child wandered out of the hotel, or was snatched up by a stranger.....NO CAMERA!! NO way to have a lead on what happened to the child. On a place geared for kids, with a VERY EXPENSIVE tab by the time you leave.. They cannot afford outdoor cameras??? The guys fighting in the parking lot could have started shooting each other, and no one would know until perhaps an innocent person would have taken a bullet from one of these gang-bangers. Rooms are just a few feet from where these guys were, and no one knew they were even out there. 14 to 16 Loud, obnoxious, guys and security had NO IDEA they were on the property. Dangerous situation to put any kids in.
- Pros: Fun water park for kids
- Cons: no outdoor security cameras
08/21/09
Gold Garbage
by CSMobileUser
I've to cheaper Motels with better service.they don't even have laundry rooms.It's also apparent they're hard up for cash who's ever Idea it was had poor planning or low marketing skills you gotta spend $$$ to make $$$
03/02/09
Won't come back
by busymom4
Every year for my twins birthday we go to a different indoor water park and since this one is always advertised on tv we decided to come here. Check in was good. I checked in at 4pm. Devin was nice even though they didn't have the tokens that I pre-ordered with my reservation, but he said they would bring them to the room. The parking lot was packed so we parked far away from an entrance. The room was nice and clean. I never did receive my tokens so I had to call and get them brought to the room. We went to the waterpark. The layout is bad. We walked around and around to get to where they wanted to play. The park was very crowded and it took a long time to get a tube. I can say at least the water was warm, but with lots of chlorine. -bring goggles- Also they ran out of towels!! I was told to come back in 15 minutes.
We finally left and went to the arcade to use the tokens. I put a spending limit of $25 on each of my twins armband, which I thought was a good idea. One of the armbands didn't work all the time to get extra tokens. The pay out was ok. They did have lots of other activities for the children to do. I didn't eat at the hotel. I never do cause I think they are all overpriced. They could have at least had a contential breakfast, but nothing, no donuts, no bagels, no nothing.
Here's the fun part-check-out- I noticed that there was a charge of 56.56 from one of the restaurants there. I went to the front desk along with my receipts from my lunch(rainforest cafe) and dinner(taco bell) to show them that I did not eat at the hotel. He said that it was my charge and that I had 2 cheesebugers, a salad and 2 soft drinks. (for $56?) I showed him my receipts and he took the charge off and printed another bill. I check my bank account the next day and they charged me for the dinner after I left. I had to call several times to get this straighten out and Kathy the supervisr was very rude. I was told someone must've wrote the wrong # for room service
- Pros: warm water, lots of other activities
- Cons: service, parking, everything closes at 10pm
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