Hotels >Tuscana Resort Davenport Hotels
HORRIBLE EXCUSE FOR A "RESORT".
OK so I booked this on Hotwire and yes... I paid next to nothing to stay there, BUT THAT'S THE DEAL THEY MADE WITH HOTWIRE... and taking out their "slow month" frustrations out on Hotwire customers is patently ridiculous.
I walk in and sit down at the registration desk. I have prepaid my entire stay through Hotwire. Oops. They have to charge me a $35 cleaning fee on top of my prepaid deposit.
My question to them??
"This is a 3.5 star hotel... I have never paid a "cleaning fee."
"Sir (the "manager" all but wagging his finger in my face) Sir. This is a RESORT. NOT a hotel."
"excuse me... huh?"
There was also another non-refundable "security fee" of $39.
"What for? I have NEVER been charged a "security fee" at a hotel in my entire life."
"Sir. This is a RESORT. NOT a hotel."
As I sat there in the lobby, a guest was coming in from the pool and a rather surly old woman in the front office jumped on the guest to immediately exchange his pool towel.
I see. Now we are counting towels at a 3.5 star, ahem, "RESORT"??
My god almighty... I thought I was in the twilite zone.
Hotwire return my money (BTW they NEVER DO THAT) and I proceded to book a 2 bdrm 2 bath 4 star (oh my god another) "resort" within 2 miles of Disney for $39 per night.
And at $39 per night... with probably 1,000 vacant rooms in January... in the deepest recession since the 1930s... this other "ahem" "RESORT" was HAPPY to have us stay there.
I have NEVER in my life been subjected to such ghetto treatment and would advise all potential, ahem, "guests" to think long and hard before staying at this hotel.
I mean "RESORT".
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