Almost every thing what a wonderful trip. Excellent service and experience! the taxi driver JO JO helped us pick the right tour for our family and made great efforts to help us get hotels even though it was very last minute. Our tour guide was just amazing - totally brought Nashville to life for us - our best experience of the trip!
Nice drivers, TERRIBLE phone operators. Seriously. I get it, customer service can be a hassle but no need to take it out on me. Checker Cab Nashville could use some training in the customer phone experience department.
I am writing this letter in order to
express my gratitude for the high quality service provided to us by your Taxi service last week end . I and my sister were visiting Nashville . We were picked by one of the best driver of checker his name is Jo-Jo and very friendly clean car . and I want you to be proud of such excellent driver . The Ride was smooth . He answered all our questions about Nashville , very helpful and we end up visiting down town and many part of Nashville .
I appreciate his attitude and believe that you trained your Drivers very professionally.
Thank you and your professional Driver one more time. All the best.
Safe,Clean,Friendly Driver ,i am very
impressed with the service . i will certenly recommend to others . Keep your good service .
On Tuesday ,July 3rd 2012 I had to go
to the hospital by ambulance. I didn't have anyone to drive me home and was calling every one i know to pick me up and no one was answering . I had a few dollars on me, but was not sure if it was enough to get a cab. I took my chances and walked over to a cab parked to the side of the hospital. I explained my situation and this beautiful angel said that was no problem and get in and he would drive me home.
On the drive home, his kindness and gentleness shone through every fibre of his being. This may sound strange , but maybe we become so jaded, we can only see what we think we see when someone is of another culture or colour.
There are good people out there. I found out by simply asking a Checker cab driver for a ride home.
Sofie from Antioch
For more than 65 years, Nashville
Checker cab has been serving our community with innovative transportation solutions, superior customer service, and respected corporate leadership. Originally known as Red Top Taxi , the company has grown to become the best Taxi service provider in the city of Nashville .
"Before 1985, it was not unusual to have to wait two or three hours for a taxicab. I've experienced the impact of technological advancement in this industry first hand and for me it results in more trips." – Rich
On September 2006,Checker Cab . Awarded additional permits by the Nashville City Transportation commission , the company hit the ground running. In fact, on the same day more than 800 trips were dispatched – and that number nearly doubled by the end of the first week of operation.
With innovative marketing and advertising campaigns, the success of our company grew rapidly. Brand new cabs, painted green and re imaging .
computerized dispatching service was brought to town by our groundbreaking company allowing for more efficient and effective service.
as Nashville grew, so too did Checker cab .
Today, Checker Cab proudly has, because of 65 years of service and investment, 95 taxis on the road meeting more than 50 percent Nashville dispatched taxicab needs. This was not because of allocation, but through the market and providing great service.
While there are other cab companies in Nashville , none are as committed to the dispatch business and to investing in a quality service and technology as Nashville checker cab . Through marketing, advertising, and technological upgrades, it is our goal to provide our drivers of our company with the best services available which gives them the tools to successfully run their small businesses.
Keeping Nashville moving is about more than standing at the airport waiting for fares. Checker Cab is downtown, cross-town and at the airport, getting Nashvilleian and visitors to our city where they need to go, when they need to go.
WORST CUSTOMER SERVICE EVER!!!. After not getting my cab, after some sort of "block" on the road, I get a call that the cab simply cannot pick me up-- I live off of Hillsboro Road, and there are at least 2 other ways to get to my residence. At first the person on the line was trying to work this out then quickly shifted into a "it's not OUR fault, etc,...". I was calm and said I knew it wasn't their fault, but as customer service, I wouldn't bring that up. Her response was to HANG UP ON ME. I called back and was put on hold for 10 minutes. Then I called again and this time I reached teh same woman and I asked to speak to the manager, to which she replied she was the manager, and that everything I said was being recorded. I said her behavior was rude and before I could finish, she HUNG UP on me again. This cab company is the worst I have ever encountered. You want less DUIs, Nashville? Get your act together when it comes to accessiblity of cabs!
very impressed. Just wanted to drop you a quick note to thank you for the great service you provided. We were very impressed with your arriving on time to pick us and very polite and professional driver .
fast friendly service. I always use checker cab, they are always fast and the drivers are very friendly. they know the city very well and never have a problem using my credit card. I highly reccomend using checker cab if you live in or plan to visit the nashville area
Best service by far!. I love the online reservation feature. I use this service on a regular basis and they are always on time, and the drivers are always willing to help me with my luggage. They are super friendly and the cabs are very well maintained. The staff in the office are also super friendly and very knowledgeable about the city and always willing to go the extra mile in helping me to plan my trips. I will not use any other cab service when I am in Nashville!
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