441 E Main St, Westfield, MA | Directions 0108542.113335 -72.723660
Mon. - Sat. 11am - 12pm;Sun. 11am - 10pm
Typical chain – One of the worst instances of service I have ever received was at this restaurant. Upon asking for the manager, he was also not trained very well in customer service. Very disappointed. I've been to many Applebees throughout the U.S. and this one was by far the worst. The food is usually good, but in this case... nothing was good. They were overcrowded and clearly they could not handle the business.
... it's a chain restaraunt - what do you expect? – Always crowded, often excrutiatingly loud. Friendly staff, good food. A bit pricey.
Big portions of mainstream American fare, served up in a convivial, family atmosphere. – In Short
A low-key, friendly environment attracts plenty of families to this reliable chain. Kids in the big booths--often clutching free balloons and crayons--usually outnumber adults sitting at the bar. The menu offers filling American fare with no surprises, from mozzarella sticks and nachos to rollups and burgers. Entrees include steaks, fajitas and main dish salads. The calorie-conscious can select from a list of Weight Watchers-inspired dishes like mesquite chicken salad and grilled tilapia with mango salsa.
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