3550 Auto Mall Drive, Thousand Oaks, CA | Directions 9136234.165127 -118.833602
Mon - Fri: 8:30 AM to 8:00 PM; Sat: 10:00 AM to 7:00 PM; Sun: 10:30 AM to 6:30 PM;
Neighborhoods: Thousand Oaks
Welcome to Neftin Westlake. Your premiere Volkswagen and Mazda dealership for new and used cars including genuine VW and Mazda parts and service. We are in the neighborhood serving Ventura, Thousand Oaks and Santa Barbara region of California. Neftin Westlake routinely has over 200 new and used cars and trucks to choose from. Our “Certified” pre-owned vehicles have undergone a seriously stringent 128-point inspection and must have less than 60,000 miles, so you know they are the highest quality and reliability. Neftin Westlake offers a variety of creative, low-rate financing options. If we don’t have the car in our lot that you’re looking for we’ll find it for you. Neftin Westlake has been around since 1977 and we pride ourselves on building relationships.
George Oaks was our salesman. He was wonderful. He had taken a lot of time showing me cars over about a year. When I finally was ready he had the exact car I wanted. It was the fastest I’ve ever driven out of a dealership with a new car. He showed me how everything worked in the car and set up all music and Bluetooth. It was a perfect experience.
Phil is fast and nice, great to deal with. I would defitnitly recommend them to everyone.
Nick was exemplary in maintaining his calm during the frustrations in ordering parts that were not in-stock, nor were specific codes, nor other very tricky computer glitches- none of which were his fault!
I have been a customer of NEFTIN Volkswagon for many years. I jsut wanted to express my thanks to your service department and parts departments. Frank in service went above the call of cuty to help me in getting the proper information in ordering parts for my ANCIENT Volkswagon radio replacement, harness, and fuses. Frank made the stress of determining what to do. An informative experience!
I was contacted in response to my most recent service survey, and wanted to share that he was very pleased with his experience at Neftin VW. Even though it was on a Saturday with limited services and very busy, the dealer kept him informed at all times what was happening with his vehicle and went over everything with him when the vehicle was done. The dealer personnel were very helpful and professional, as he loves his 2012 Golf, and his wife is thinking of purchase a new VW vehicle now as well.
Jill was truly oustanding to work with. I engaged her three months prior to purchase. We discussed what I'd like to purchase. She followed up with me to confirm that I was still interested. I came in and we made it happen. The Turbo is a surprise birthday present for my wife! Jill's professionalism and honesty made this the "Best" car buying experience I've ever had and I personally drive a Lexus 460.
John Garcia is an excellent service rep. and treats his customers with respect and always considers their needs. I have had several occasions to have work done with John as my service rep. and will always ask for him and recommend him to all my friends and family. The service is always taken care of in a timely manner with John keeping me up to date on where they are at with the service. Neftin and John Garcia are truly the best in the business.
Was so impressed I purchased two vehicles from him. Well done Izzy. Can't wait for number three.Too bad those Neftin commercials are so lame and annoying.
I never met my sales person Izzy before the day I stepped on the lot so this is completely unbiased. His kind demeanor and gentle approach made the purchase possible and pleasant. Don't ever remember that happening at any dealership.
Brad Silver is a professional. He responds to phone calls and his follow up skills are exceptional. Your service department is second to none. This is our 4th Volkswagen in the family from Neftin. It's a great dealership with dedicated employees.
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