Rockford >Food & Dining > Meg's Daily Grind
1141 N Alpine Rd, Rockford, IL | Directions 6110742.279956 -89.028956
This review pertains to the Meg's sandwich shop on N. Alpine Rd.
The vast majority of the employees are very nice. Unfortunately, the same cannot be said of the manager, Meg's sister. She managed to turn my well-intentioned attempt to help them to get better powered cocoa by giving my feedback that it has a metallic or artificial (as in diet drinks) after-taste. "You're the only one who doesn't like it," Leslie quipped. "I know my customers and they would have told me if they didn't like it." The implication is that one person can't be right (similarly, Hitler could have claimed that because he had not heard any complaints, the German people must favor the Nazis...the key word being MUST). If Leslie really "knew her customers," she would know that awareness of her utter rudeness is an open secret among many (even her employees admit this--albeit subtly). I regard Leslie's dismissiveness and over-reaching on her assumptions to be very rude, as well as ignorant. One person--herself a manager--said, "I wouldn't go there anymore." In spite of Leslie's sordid attitude, I suggested that she simply put some of the power in her palm and TASTE it for herself. "She probably did it and realized you were right, but didn't want to tell you," the manager of another establishment told me. It occurred to me then that she probably would have felt humiliated admitting she had been wrong. It is obvious to me now that she dislikes me. She had turned away from me while I was ordering once (to help a drive-thru customer instead) and when I and another customer were talking to her about the frequent problems with the sandwich shop's wifi router. "I don't want just any employee knowing how to re-start it," she had told us. As I was replying, "Perhaps one person per shift?" she turned her back to me and mumbled a dead-panned "yeah." An employee told me that Leslie had quit her job as an accountant in Minnesota, before coming to work in the family business. Unfortunately, this means not only that accountability probably isn't going to happen, but also that Leslie herself will continue to suffer because at the very least remaining in a vocation that is not a passion will keep her from discovering where it lies. She is obviously not happy managing Megs on Alpine, and this is borne out in comments made by a number of regulars concerning her sordid attitude.
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