We don't need no stinkin' customer service!.
My sister and I used this florist for my parents' 50th wedding anniversary. My dad had used it for years, but it has since changed hands and it is for the worse. We ordered one thing and got something completely different. When my sister called and asked VERY NICELY to be informed the next time there was a problem, she was immediately attacked verbally, being called obscenities by the woman she was talking to. We will NEVER use this florist again!