Love Bella Bridesmaid!. The lovely ladies at Bella Bridesmaid helped me pick out my wedding dress (they do carry a select few short wedding dresses), and they were incredibly sweet and thoughtful throughout the entire process. They even sent me a hand-written thank you note after I picked up my dress~ When there was a slight mixup with my order, they truly went above and beyond (calling the designer and locating a different color fabric overseas) to make sure that I was happy and my dress was 100% perfect. I couldn't be more impressed with the personalized service and the genuine concern on their end. I will definitely send all of my engaged friends their way! Thanks!
What a let down!.
I chose beautiful dresses for my girls from my hometown Bella Bridesmaid (which is not located in Nashville), and I could not be more thrilled with the kind, competent service we've received.
HOWEVER, several of my bridesmaids needed "local" help with measurements, fitting, etc at the Nashville shop. Unfortunately, they've had similar experiences with the staff as b2lew. After leaving numerous unreturned messages with BB in Nashville, several of my girls stopped by the store only to be treated as an annoyance. Normally, I would attribute this haughtiness to a bad day (because we all have them), but this treatment occurred on several separate and unrelated occasions! My bridesmaids and I are spread across the country and thus are visiting different Bella Bridesmaid salons. We have all been more than satisfied with this experience...except those of us who have interacted with the girls in Nashville.
Nashville Bella Bridesmaid: PLEASE IMPROVE YOUR CUSTOMER SERVICE!
Ughhh.... While visiting relatives in Nashville, we popped in to Bella to look for a dress that my mother had seen online. She wanted to throw it on super quickly to show another family member. We walked in and the store was practically empty. But instead of making us feel welcome, the sales associate proceeded to IGNORE us almost completely as we searched for the dress. It was clear that we were considered a nuisance, and not customers.
Saved my life!. Went to another place that will remain unnamed and needless to say they massively dropped the ball. Bella went out of their way to save my wedding! Chose amazing Alix&Kelly dresses. If you want your bridesmaids to love you Alix and Kelly is where its at and you can find them at Bella. My girls feel and look amazing and are excited to wear what I chose. Thank you BELLA!! Wonderful experience and not only the bride but her posse are happy too! feels rare and I'm grateful.