Ultimate Chimney Sweep

Recommends

Rfa

Joined 2 years ago

Awesome and Affordable. I have had several different chimney sweep companies clean my chimney. I burn alot of wood between my woodstove and fireplace. My regular company has gone missing. A friend said why not try ultimate chimney. From the cleaning and inspection straight through the complete service was professionally handled. The price was lower then several companies I called. The office followed up with a phone call several days later just to make sure all of my questions had been answered. I have needed a liner in my chimney for several years and this company did negotiate down the price and made it manegable. They did recommend alot of things but as the technician said these are just pricing for the future other then the liner which did need to be done. I give them thumbs up!!!!!!

Doesn't Recommend

thesnowangel

Joined 2 years ago

far from excellent. This seems to be a large company with the decent BBB rating, however, my experience with their office servicing Worcester was rather unfortunate.Two technicians came over and quoted us for the work that needs to be done. They seemed to be professional and polite, quote was reasonable, however, as it came out, they have failed to disclose some key information (which you wouldn’t know unless you went up there yourself and were really chimney-savvy) and most of the work they have quoted was not really necessary. What helped us to find it out was the fact that they lost our paperwork at their office, so we were forced to use other service provider. But before that we called Ultimate Chimney Sweeps repeatedly, even talked to the office manager, lady, who personally assured us they will find our papers and call us back on our cell phones asap. That has never happened and we haven’t heard from them for 3 months, finally receiving some vague and unclear letter. My guess is that they did find our paperwork after all. Timing is everything.

In the meantime we were fortunate enough to come across another professional and, most importantly, honest chimney company A-Tec Chimney Sweeps, which I would highly recommend.

Recommends

ngchang

Joined 7 years ago

Very pleased!. I just used Ultimate Chimney Sweep for a house that we bought in Norwood, MA with a very old chimney. They came and spent about 2 hrs doing the Estimate, then I compared their prices with other local vendors, and because they were lower, I hired them. They showed up on the date and time requested, charged me what they said they would (I didn't accept all recommendations but they didn't give me a hard time about it). Would definitely recommend them.