09/11/08

Love it

by Bettieo

I stayed at the Gaylord for a four day convention. I have to say just driving up to the property was amazing. The landscaping and attention to detail was something like you would see at Sea World or Disney. The entrance, lobby, resturants, courtyard... all were amazing. They really put a lot of time and money into this place and it really shows. Check in was very easy. I was given a key card to a room that someone was in already. The staff was very empathetic and very quick to upgrade me to a suite.

The Staff must have had some customer service training as a requirement because they were all so helpful and nice. I went to the sports bar (fantastic by the way with all the tv screens) one night and was ordering drinks at the bar with some friends and we went back the next night and the bar tender must have remembered my name off of my tab and immediately greeted me "Welcome back Mr. Smith"

Everything from the Glass Cactus, to the cigar bar with an on hand cigar specialist, this was the best place I have ever stayed at.

Try the spa you will not be dissapointed :)

I want to go back with my family..... Thanks to all the staff of the Gaylord for making a great experience..

01/13/08

This is an amazing spa experience

by wolfevideo

This is an amazing Hotel and Spa. If you have never been to Texas this is a must stop. The dining experience here is enormous, Many many flavors, wine bars, and food choices. The spa has body wraps, facials, massage everything you can think of. The spa is on the top of my list for gifts and the day spa experience. Come to Gaylord where EVERYTHING really is bigger and better in Texas.

• Pros: everything! Service is the best in Texas at this location and they have awards to proove it!
• Cons: it looks like you pay for parking, but they really validate

05/15/07

Great staff and service

by john_e_turner_ii

Relache Spa has very friendly staff and excellent service. I always enjoy going there and being greeted with a smile. The staff goes the extra mile every time to make sure my time there is the best. Another great part of going to Relache Spa is that when you are done, you can walk around the Gaylord Texan, shop and visit one of the restaurants. I highly recommend it.

• Pros: Excellent staff, atmosphere and service
• Cons: It's a little pricey, but definitely not outrageous