snotty people that work there that don't know their stuff :(.
I've been a tanner for years, and know my way around a tanning salon. When I first went in, I asked for a tour and wasn't given one - she just stayed on her stool and pointed at different beds from behind the counter. Then I asked about the different prices for their different beds and I felt like I was at a used car lot. They are expensive and the girl there didn't seem to know what she was talking about. I saw that they had a particular brand of bed that I'd tanned in elsewhere, so I asked about it - the girl didn't even know what I was talking about! The girl had a friend in the lobby that made me feel like I was interrupting their conversation when I asked questions. To top it off, her cel phone kept buzzing with messages or texts the whole time I was there. I did purchase one tan in one of their nicer beds, and she put me in the bed for much longer than I should have been in there - and I burned. I do not recommend this place.