417 Union
Nashville, TN 37219
Phone: (615) 401-7241
User Reviews for 417 Union
09/29/2008 Posted by andrewsw
I went with a group of six to 417 Union today for lunch. We went early, before the lunch rush. The wait staff upstairs was not friendly and only offered a single refill of our drinks, which we had to ask for. The food took an HOUR to arrive! Then, sensing that we were disappointed in our service, the waitress took our checks downstairs rather than to the table. When we went to pay, we were charged with a mandatory 18% gratuity because our group had six in it!!! We expressed our disappointment in the slow service. While it may not all have been the waitress's fault, she could have been more accomodating by explaining any problem and providing us with refills. Please don't go to 417 Union if you are in a rush! It's slow and sad.
Pros: i wish there were some
Cons: high mandatory tip despite bad service, slow service
03/18/2008 Posted by jerusalem1yr
If you work downtown, there are few restaurants that have so many things going for them as 417 Union does at lunchtime. Their REAL milkshakes are to die for and have gotten me through many a long tax-season afternoon. The location is excellent--so central. The service is friendly, "homey," efficient, and accurate, which makes for successful and pleasant business lunches as well as casual lunch engagements like afternoon breaks or office birthday outings. The atmosphere has so much character! Like going back in time to the 1940s--not that I was alive back then, but the place simply captures the essence of an era when life was clearer and patriotism was a little easier to come by. But best of all, the FOOD is great--big portions, delicious, satisfying--comfort food, deli food, healthy food, whatever you're looking for it's on the menu. I liked it so much that I've gone back for dinner a few times and was similarly impressed. It would also be a great place for a party.
Pros: food, service, atmosphere
Cons: none, really
