Salon Scappare

10/18/09

Beautiful Salon

by Customer214 at Citysearch

Having lived in the area for several years I have always wanted to try Salon Scappare. I was hesitant because of the cost $40 - $50 for a haircut . I had my first cut there this weekend and it's a wreck! It is uneven and won't blend. I am soooo disappointed, I wouldn't have expected this quality of cut from an exclusive salon. I had a better cut when I went to the beauty school.

• Pros: Location and ease of getting an appointment
• Cons: Prices are not reflective of quality

07/06/09

unhappy w/service & handling of same

by larlin at Citysearch

On June 3rd I had an appointment for a full pedicure & manicure that included putting tips to make long nails on. Being unsure what to call them I explained in detail what I needed and that it was my son's wedding. So really nice was the goal. This company came highly recommended so I made the appointment. When I got there the receptionist had made the appointment incorrect and didn't allow enough time for the nails. I was leaving the next morning at 6AM (wedding out of town). There was no time for error here. The pedicurist said they would see if they had someone else to do the nails and went ahead with the pedicure. by the time I found out that it couldn't be done I had most of the pedicure finished. I didn't know what to do, I paid and left. Very upset knowing that I still needed to have the work done elsewhere. I had to have both pedicure and nails done again to have them matching. So I paid $62.00 + tip for nothing. OH THEY DID GIVE ME A 15% COUPON FOR A RETURN VISIT. When I returned from the wedding...I went back. The young woman at the counter (I returned a bottle of polish that Bob gave me in case the new manicurist wanted to use it to match his work) and the coupon. No refund...no offer to redo as a complimentary for their error and costing me much more money, nada, just I'm sorry have a nice day! This is not a place I would recommend to anyone. There are so many respectable & reputable places available so my recommendation is to move on to the next business in the phone book.

• Pros: friendly enough
• Cons: unprofessional

09/16/08

Gr8 Service

by sk8rabela at Citysearch

I had an appointment yesterday morning. It was first thing on a monday. My stylist Kristan did absolutely beautiful work. Family, friends & co-workers love the new do. I am definitely referring people to the salon as well as Kristan. Monday morning everyone there was very congenial. The experience was worth the drive that was approximately an hour & a half to get to the salon. It was easy to get to & worth the drive. Thanking you again & I will see everyone again.