Tacoma >Two Koi
Poor quality food.
My wife and I went to Twokoi for the first time on a Tuesday evening. The location and decor is good. As for the service, I would say its neither good nor bad, just average. However, the food is poor. The preparation of the food was -- how do I say -- cheap. Many of the internal ingredients of our rolls were "pureed." Additionally, the ingredients used did not seem to be the freshest. Moreover, many of the ingredients used did not complement one another. Lastly, some of the ingredients simply overpowered the rest of the ingredients used.
In sum, we both agreed we would not return to Twokoi. Umi Sake House, in Seattle, remains our favorite restaurant in the area.
Sensational Sushi and Sake. One of the finest and most innovative restaurants for sushi ideas that I've ever experienced. I was only in town for a few days, heard about the restaurant and it fit my schedule perfectly. The sake menu was amazing. It's its own clever creation with a rich list of tastes and a way to pick the right variety to suite my own particular interests. I really appreciated the creativity of the menu, the sushi experience and the sake. It's one of the best and most variable selections that I've ever had in a Japanese restaurant. I didn't want to have anything else the rest of the weekend because I just wanted to let the sensory taste experience linger. I say try it, well worth you're while. (and the staff are darling!!)
Great Sushi. I had the Udon and I think it was probably the best I have ever had and I've had a lot. My salmon roe sushi was superb. I had a Japanese guest with me who felt the food was authentic and what he would expect in Tokyo. The one complaint was the sauce on the donkatsu--I think it was an attempt at fusion of some kind strange lumpy barbecue sauce. It was shame too because the meat was perfection; it was tender, thick and juicy but then the sauce happened! Our 3 types of sushi were all terrific and this where i will go for sushi.
twokoi should be named toolongofawait.
I had such high hopes for this restaurant. Great downtown location next to an art store with a view of the art museum virtually across the street. Interior decor looks more like a place you'd find in Belltown or the U. District instead of Tacoma. Somewhat easier parking than Fujiya. But that's where my hopes are dashed. Starting with the waitresses, chefs, and management everything goes downhill. I've been to Twokoi two or three times now. Each time the place was somewhat slow with only two or three tables (max) occupied. That's including my table. The first time, we had this waitress. Chubby. Had a flower in her hair. A big flower. Lots of makeup. She took our order. And disappeared. For a long time. No drinks. Nothing. Finally, she meandered out of the kitchen and we flagged her down. She brought our drinks. But then we waited. And waited. And waited for our food. Starting with appetizers. Our sushi came out. But no appetizer. We asked her about that. She said, "Oh, it didn't come out?"
We wondered to ourselves...
How would it have come out?
Could it have WALKED out on its own? She soon emerged with our appetizers.
Had the food been phenomenal (and I've had great sushi) this service would have been acceptable. But it wasn't.
The second time around we had the same waitress.
The third time around we had a different waitress. A little better. But still sucky.
It was on this third time that we decided we were never coming back. Fujiya isn't as cool looking on the inside, but the service is better (WAY BETTER) and the food quality is about the same. As in, the sushi is OK for Tacoma, Washington.
I have to second that last reviewer who noted the management is terrible. They provide no guidance. No direction. ZERO leadership.
Great new Japanese restaurant!. TWOKOI restaurant has a real comfortable feel! I ate dinner with some friends and had everything from traditional sashimi to an incredibly presented spicy tuna dish (I would call it "decorated fusion style!"). They also have a great sake menu that my friends and I enjoyed .. and their bar is full service! I know I am going back.
Editorial Review. Specialize in traditional and fusion Japanese cuisine, including fresh sushi, an extensive sake menu and more.
The Worst Front House Service.
As avid sushi fans we were anticipating something special with the newly launched TwoKoi.
It took a chunk of time to have our order taken - 15 to 20 minutes - and for the drinks from that order to arrive another 15 minutes. Optimistically, I was hoping the dinner would make it to us without as much drama and delay. Unfortunately it did not.
When our entrees did arrive only one managed to make it to our table -- the sushi plate. It was hurriedly placed down without the bento I had ordered. No explanation provided by staff. I of course assumed in a few minutes it would come but it still did not arrive after 20-minutes. The waitress eventually offered me a complementary drink for the delay. I took her up on it and asked for a beer (thinking it wouldn't take long to get that from the bar).
Well, at least 15-minutes later there was still no beer, still no bento and my guest had finished the sushi plate after eating very very slowly. Clock has now ticked for well over 30-minutes since the sushi plate arrived. I had lost my appetite and my patience. This is when I asked for the bill and was not going to wait for the bento any longer.
What makes this whole situation even worse was the fact the floor manager was standing at the booth behind us chatting with friends at that table. He had been there for a good 20 + minutes. He took no notice and no action to help staff around him. He just stood there and went on with his friends about how difficult it had been to hire people and they were understaffed. Sorry to hear that. Maybe you should have sat fewer tables for the night; and, maybe you should train your staff how to wait on the customers that are there.
I have had better front house service at my local teriyaki stand then here. I do not plan on going back to TwoKoi. I will go to where I feel like an important customer and will spend my money anywhere else.
FINALLY! A Great Japanese Restaurant in Tacoma!. Finally a great Japanese Restaurant in Tacoma! The happy hour was wonderful and surprisingly inexpencive. The ambience was upbeat and very comfortable. I have been there twice now and will go back again soon.
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