940 Milwaukee Avenue, Lincolnshire, IL | Directions 6006942.182325 -87.928758
Excellent – Pete the manager, took the time to come by our table to ensure our visit was enjoyable. It was very comforting to see a manager show the type of caring and appreciative attitude that this one did. The food, service, and atmosphere was spectacular. I would recommend Kona to anyone.
Friendly Atmosphere, Excellent Food – I came in with a few friends on a Tuesday for lunch. We sat in the patio area and the scenery was very inviting. The manager Pete was very helpful in describing his picks for sushi as I have never ordered sushi before. I loved the food as did my friends, I will be coming back soon.
disappointed loyal patron – I was a devoted fan of Kona Grill... recommending it to friends, giving Kona Grill gift cards as gifts and eating there at least once every other month. My favorite entree was always the grilled sea bass. A few months ago, I ordered it and it wasn't as good as usual. A month or two later, I ordered it again, and was again disappointed. A few months have passed and I went there last night, and (shame on me) I ordered it again hoping I had just had bad luck on the last 2 times. Well, it was not edible. The fish smelled bad and tasted very fishy. After dinner was over my eating companion told the waitress about this and our past experiences. She was very nice and apologetic and offered to get me something different or a free drink or something. We declined. We just wanted to let the chef know so that perhaps in the future, they would go back to their original recipe and method. The waitress later came back with the check and said that in the future, we just shouldn't order the sea bass again because it would probably be the same.
They also changed their potstickers, which was also a huge draw for us, but no longer. However, I must say the fish in the sushi was fresh and tasty and the raspberry crush drink is great.
What a shame about our favorite entree and appetizer. We used to really love this restaurant, but probably will not go back.
Not my style. – Service: Very slow at lunchtime--spent over an hour and it took over 15 minutes to get dessert.
Atmosphere: Nice, but noisy.
Food: The fried rice had a bit of an "off" smell to it, but taste was okay. Very skimpy on meat.
Value: None--way to expensive for what you get.
Will I go back -- no.
Many Tastes – Ate at Kona Last Friday 05-25, Long line 45 min. We opted to sit in the Patio Bar area(Seat Yourself) Very Nice. Drinks were 5-star Mint Moheto and Bloody Mary Exceptional. The Maui Onion soup Great, 4 entrees,Sea bass Excellent, Pork Tenderloin Great, Thai Noodles Great, Sushi was so so the Salmon was good the albacore Tuna was a poor Tilapia Substitute. Ahi Tuna over Rice was disappointing, the portion was large but the Quality was Poor, they used the lower Lateral line Meat which is usually stringy therefore used in ahi salads after it's stripped. When serving Ahi Steaks use the upper meat. Tastes were Great overall, the desserts (The Macadania nut Pie is Excellent). Suggestion: Monitor your Rare Fish and Raw Fish Quality (Fish Advertised) and use proper cuts (Top or Bottom) better, but I wiil go back. For $190.00 I can be critical.
Bad Allergy Experience – I have an allergy to shellfish and explained that to the server when I ordered. Unfortunately, through their negligence, I was brought food that had been contaminated with shellfish, had an allergic reaction and had to leave immediately. Luckily I avoided a trip to the hospital.
The manager apologized to me as my lips were swelling and throat closing and "generously" (the quotes indicate sarcasm) took the contaminated food item off my bill - but still made me pay for the rest!
Outrageous! I will never, ever return.
New Location in Oakbrook – My wife and I and two friends of ours went to this new Oakbrook Kona Grill last night. We had reservations for 6:30 pm, when we walked in the restaurant , it was half empty. We noticed a filled bar with patrons and a nice looking bar atmosphere. We were walked to a table and we said we prefered a booth (several were available and no one was in line behind us waiting to sit down). The hostess seemed bothered by our change of she wanted to put us and said, "Wait here, I need to see what we can do". This was a bad start -- so after standing there for a couple minutes, we were pointed to one of the many available booths. We ordered appetizers, sushi and steaks. The atmosphere is nice, I would say a 9. The service was just ok, it was very matter of fact -- you could tell this was a chain and not a proudly owned independent restaurant -- service I give a 6. Some high quality chains still go out of their way to treat the customers very well, this was not that type of experience. The sushi was just average maybe a 6, and the food was decent but nothing special at all for the money. We wanted to try this new restaurant and we did. I'd give it a 7 overall. With many 9 or 10's in the area (Mona Mi Gabi, Magnums, Capital Grille, Za Za's, Wildfire, etc...) we'll skip this new place for much better food, service, and similar atmosphere.
Very Good sushi in the burbs – This new addition to Milwaukee avenue is a treat. The sushi is excellent. The rest of the menu attracts non sushi eaters and they do a decent job with the asian inspired items. They have happy hour drink specials and reduced appetizers that is well worth the trip.
Surprising Great Steak! Quick seating – This restaurant is always a quick seating. The sushi is some of the freshest and best prepared that we've experienced. As business travelers, we appreciate the quick seating, fresh food, and nice staff.
You wouldn't expect to find a GREAT STEAK at a panasia style restaurant, but we did! They were not afraid to prepare the steak exactly as requested.
We've never had a bad meal there and have visited them about once per week for the last 6 weeks. We've had the 5-spice ribs (highly recommended), the Maui Onion soup, Maui Tacos which are listed as an appetizer but are certainly large enough to be an entree, the Kona Steak 10 oz. filet, several sushi rolls including our favorite the Houston, and the Margherita Pizza to mention a few.
The manager on duty always stops by to see how we're doing and their servers are consistently pleasant and friendly. We ordered takout one night and they forgot to give us the bag with the sushi rolls. I didn't discover that they were missing until I got back to the hotel about 15 minutes away. My bad, I should have checked. Anyway, I called the restaurant and asked if they could just credit my credit card for the sushi rolls. They said they would although they'd be happy to deliver the rolls to my hotel. About 20 minutes later the rolls were delivered to my door! That's great service!
The location of this restaurant is such that they are surrounded by the Cheesecake Factory, Flemings Steakhouse and the Wildfire restaurant as competitors. I'd take the Kona Grill over the others anytime. Although I do admit that I wander to the Cheescake Factory for dessert. :-)
Good ambience; average food – We walked in on a Friday, and were seated within 15 minutes. We liked the restaurant layout and the menu choices looked good (pan asian). We had the signature chicken and thai noodles. The food and the wine turned out just average however and it didn't sit too well with my girlfriend and I, afterwards.
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