I Have been using Dermess for many
years and NEVER have had a bad encounter. Connie the laser nurse, (RN) has been caring for me for at least 10+ yrs. I followed her to Dermess simply for her level of expertise in cosmetic lasers and procedures. I have had IPL, more botox injections than I could ever count and recently had breast surgery to correct a problem with breast cancer related issues with Dr. Marvel. Not one single problem ever! All my concerns, fears and questions have been addressed without hesitation. I have never encountered anyone who works there with a less than professional demeanor. The staff is like family and treats my senior family member who has to go with me sometimes, like he was their parent. Recommend Dr Marvel and Dermess without hesitation and no I do not have any interest in the business nor am an employee. I am a very satisfied patient, recommend them to anyone who ask for a medispa, cosmetic and laser center. I have had my
"ink: removed there as well and highly recommend that if you choose to have a laser procedure anywhere on your face or body or to remove ink.. Use Dermess and ask for Connie. You will be glad you did! Their prices are very fair and are often less than other laser/surgery centers. My results for my breast surgery look better than another places who charge upwards of 6,000 for the same procedure. Dr. Marvel is the most caring and compassionate surgeon I have dealt with in many yrs. Would recommend him without hesitation and I would trust him with my closest family member.. my daddy. I don't hand out endorsements lightly. Dr Marvel and his entire staff in Nashville and Tullahoma ar 5 star including his surgery center!
shhh, been going for years!. I love Connie, she's the best. She really listens, or at least does a fabulous job pretending to! She is experienced and an artist, does really good work. I've been to her about 6 times over the past few years and I highly recommend her.
Changes for the Better Have Been Made.
I have some mixed things to say. I have gone in a total of twice, once for a facial which turned out well, and once for Botox, which turned out not-so-well. I will admit that everyone is very, very nice. You will not be mistreated. When I went in for Botox (about 18 months ago) it was because the person I normally see at another practice was not available. Terry, the woman who owns (owned? She has now left indefinitely I think) was the one who did the procedure. Right away, even as she was prepping me, I got a sense that she was not being as careful as my usual provider. For instance, my go-to botoxer always puts each tiny little dose for each site in a separate syringe so the dose is exact. Terry just filled up a big syringe and started injecting everything with the same needle. When the treatment took effect, I was pretty upset. One side of my forehead and one eyebrow was noticeably more raised and had less motion. I freaked out and was luckily able to get an appointment with my regular person and she was able to fix it. So basically, I would never go back and see Terry. Ever.
Here's the good news:
Terry has hit the high road and sold the practice (I think) and the new owner has, in a stroke of immense genius, managed to poach my regular provider from her former practice. Her name is Donna, she has been doing Botox for about 10 years I think, and she is the only person who I will ever let get near my face with a needle. She is incredibly talented at what she does and I would recommend her to anyone.
THIS is what Dermess did TO me.... I went in for IPL in Sept. 2009. The place I usually go was updating their laser, so I could not go there. I found Dermess online and made an appt. I had some brown spots on my chest from sun damage. I was told IPL could fade the spots. The person operating the laser, Connie, is an RN, not just an aesthetician, a 4 yr degree nurse. I trusted that she knew what she was doing. The treatment left me with the purple blister burns you see in my profile pic. Click on the small pic to see the entire mess they made of my chest. When these burns FINALLY healed, I had permanent white scars (hypopigmentation) all over my chest in the shape of the tip of the laser. Other derms told me this was due to the setting being way too high on the laser. Dermess told me it was my fault for having sun damage. Now I have these scars all over my chest and have to cover them all the time. I no longer go out, I wear turtlenecks almost year round, and Dermess does even care. They kept saying "come by and let us look" and "we have a new doctor, we want him to look" That never happened. Every time I went to Dermess they put me off. So go ahead and keep supporting them, to you "loyal" customers. I'm sure one day the same thing could (probably will) happen to you. Then tell me how loyal you are to a facility that would disfigure you and then tell you it was your own fault!
Love this Place and all the Employees.
I am totally stunned by some of these bad reviews. I have been going here for years. I trust them completely and know they are doing the best for me. They never try to upsell me or do more than I need. They send emails about specials and always try to get the best deal for me. They are professional in every way, but also friendly and treat me like family (even the ones I don't work with). It is a joy to go there.
I certainly don't understand the comment about "being in a basement". They are on the lst floor of a bldg with windows as they were at their other location years ago.
There is something to be said for a place that's been in business for 15 + years, when others have come and gone!
I guess you can't please every boby, but Dermess sure tries to.
Its hard to believe such negative comments, I've been going to Dermess for 10+ years and trust all the staff with every skincare need and concern. I recommend you try Dermess for yourself you won't be sorry.
GREAT EXPERIENCE. I've read the revews on Dermess on this website and quite honestly am surprised of any negative comments. I have been using Dermess for 10 years and have never had anything but top line service and results. They always know of the newest options available and will be honest in telling you if it is a service you should consider. They always design treatment procedures and process that fits my needs and desires. I have nothing but excellent things to say about the services I have received from them and will continue to use them. I do highly recommend Dermess and I am a picky user..
I love this place and the people. The staff is always so pleasant and nice. They genuinely do care about your issues and concerns. They don't treat you like a number. They don't try to sell you anything that you don't need. They are very knowledgeable of their products and services. They are also very accommodating. There has been times when I have called their office for an appt. and was able to be seen that same day. Thanks to Dermess, my skin looks better than it has in a long time.
BEST SKINCARE in Nashville!!!.
I have had a series of IPL and Yag laser treatments done within the past several months, and my skin has never looked better! People say that I look 10 years younger & are always asking me "what have you done to make your skin look so great?"
In addition, I've tried their fillers and botox treatments and I must admit that now I'm hooked! I'll probably never be able to live without them now, because the results have simply been astounding!!! I've tried these at other places and it was extremely painful...at Dermess, they used the correct proceedures to where it didn't hurt AT ALL!!! They really know what they are doing over there.
Also, the service at Dermess has proven to be outstanding as well. They call each time following a proceedure to check on me the next day, as well as several following days thereafter. They really do care about how the treatment went and how well I'm progressing.
DERMESS IS WELL WORTH THE MONEY!!! I simply can't stress that enough! They also carry the most up to date products to go along with the treatments to do at home, for optimal results. I've never been happier!
Thanks pamperedgirl for HONEST REVIEW...STAY AWAY!!!!. It seems there are some bad reviews about this place, then some that appear to be added by someone affiliated with Dermess, just to off-set the bad reviews. However, pamperedgirl hit it out of the park with her review. THIS PLACE IS BAD! Yes, they are a rip off... and on top of that, they can and DO cause serious and permanent scars on some patients. I went in for IPL and came out with horrible burns! When the burns healed I was left with permanent scars. No atty in Nashville would take case, but I did find a firm in Houston that works w/a local atty to file the papers. However, it had been more than 1 year, so I'm scarred and out of luck legally. I know I can't be the only one they have scarred. Contact me via this review and I will give you the name and phone number of an atty in Houston who WILL take your case if they have DISFIGURED you. They should be shut down. I wish I had found the atty sooner. It would not have healed the scars though. Those will be with me FOREVER! BEWARE OF THIS PLACE!!!!
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