3806 Nolensville Pike, Nashville, TN | Directions 3721136.087444 -86.730739
I was a bridesmaid for a wedding recently and we ordered our dresses from RJ. We ordered our dresses back in January, but guess what? RJ ordered the wrong dress and we didn't find out till April... meaning we didn't get our dresses until two weeks before the wedding. I'm not sure why he is so rude or incompetent, but if you are reading this review and do not want a horrible experience for your wedding look elsewhere. I wish that I read these reviews prior to buying my dress from this place. People aren't making this up, how many times has he ordered the wrong dresses for his customers??? It seems to be a never ending topic in all the reviews... Even if you think this place has the lowest price for the dress you want, you do not want this experience... Again, this is a warning.... find another bridal place, this place is horrible.
This was the most unprofessional, terrible shop ever! This was my 10th wedding to be in and the worst experience I have ever had ordering a dress. On march 3rd I drove 55 miles to this store to be measured and fitted for my dress. I was told I needed a size 12 even though I was wearing a small shirt and size 6 pants at the time. I asked him if that was right & he said it was my bust and verified the measurements. I ordered the dress and was told it would be in in 12 weeks. After 12 weeks, I began calling asking where my dress was. After calling everyday for 4 weeks my dress finally arrives 2 weeks before the wedding. I was told they opened at 10 am so I plan to get there when they open. I get there and they are not open. Finally at 1015 I call the emergency # and he comes to let me in at 1030. I try on my dress and it is 2 sizes too big! He quoted me $75 in alterations. When I complained, he told me he would do it for $60. I reminded him the was my 2nd trip to his store and I lived 55 miles away! It took 2 1/2 hours of my day for each trip to his store and he wasn't even there when I got there. He still wouldn't budge on price. I took it to a lady in my hometown that does all my alterations. She took my measurements and looked on the chart for the dress manufacturer & I was an exact size 8. When I called to tell them this, the lady told me it was not their fault I lost too much weight and my dress didn't fit! I have gained 7 lbs since March!! I finally went to my bank and filed a dispute to get my money back. I would not recommend this place to even my worst enemy!
RJS has the best selection of prom dresses. Wonderful people and great deals! Good customer service! They need to advertise more; no one knows about them. The best deal on TUXEDO rental in town. They have great tuxedo rental starting at $59. It's amazing! The best kept secret in town. Nobody can compete with their selection and prices!
Great store and great people. I recommend this store. Tehir prom selection is the best I have ever seen.
This place is terrible. I'm sure there are people who have had positive experiences here and gotten the dress of their dreams. But what happens when you have ordered your bridesmaid dress 14 weeks before the wedding, and RJ orders the wrong dress and it doesn't arrive until the week before the wedding? I called for weeks asking where my dress was and he kept saying "it will be here tomorrow," but it never turned up. FINALLY, the week before the wedding, "a dress" shows up. But he never called me to tell me. I had to call and find out that it was there. Then, I drove an hour round trip with a sitter to watch my children (who i had to pay), only to find out that it was not my dress. So RJ said "I'm going to call Alfred Angelo and see what happened". He soon discovered that he had ordered the wrong dress, even though it clearly said on my $142 receipt, the number of my dress. So i had to go in for a 4th time!!! Which meant i had to find someone to watch my kids AGAIN and pay them. So by now, this dress has cost me about $500 in gas and baby sitting costs. Upset, i go in again so he can fit me into this other dress that i don't really like and it doesn't fit me. So he takes some measurements and says that it should be ready by Wednesday. The wedding is on Sunday!!! I'm thinking, what if you still need to make alterations??? I told him to adjust the bust line because it was far too small and i would be falling out of the dress. He said "OK". I go in for the 5th time for my final fitting. He hadn't changed the bust line AT ALL. I asked him about it and he said "Oops, i forgot!!!!" I was fuming by this point because that meant i would have to come back again. I said, "I cannot keep coming down here!!! I have two children that i have to find someone to watch and i live 30 minutes away which is an hour round trip for me! I want a refund because this is completely unprofessional." After watching his cogs turn in his head, trying to figure out a way he could tell me that i wasn't going to get much, he said "i can give you $25 back." $25!!!!!!!!!! Are you freaking kidding me! I have spent close to $500 already because of you!!!!! He then said that the dress had been reduced from $200 odd dollars and we got them at a deal, and that the alterations cost him $42. Well boo hoo!!! I did everything right and you did everything wrong, and now you want me to feel sorry for you because you ordered the wrong dress and now you have to pay for it. RJ, you are soooooooo unprofessional. Eventually, after i practically begged for more money back, he gave me $50. Woo hoo, I feel so much better now....NOT!!!!! I will NEVER go there again and i will NEVER recommend this store. BUYER BEWARE! Oh and by the way, I got the dress 2 days before the wedding and had to go somewhere else to have it altered AGAIN because they screwed it up and it looked awful. Thanks for nothing!
This store is a complete sham! We had a wedding and chose Alfred Angelo bridesmaid dresses. This was the only store in this area that carried/ordered these dresses. (UNFORTUNATELY!) All of my bridesmaids in this area (3 of them) ordered their dresses from this store in time for them to arrive for alterations, if needed. One of my bridesmaids was completely shafted by the store manager, RJ. Her "dress" arrived and it was the WRONG DRESS!!!! RJ had ORDERED THE WRONG DRESS! We had given him the right number when she ordered it, but he ADMITTED to ordering the wrong dress and making the mistake. We expected for him to do everything he could to correct the mistake... right? NOPE. All that happened was this. We had to demand that he have alterations done to the dress (which my bridesmaid hated and will never wear again!). We also had to demand that he give her a refund. My bridesmaid (I feel so bad for her) had to make 5 trips out to this store JUST because of all of the mistakes that they made. Every time, she had to get a babysitter, since she has two little ones under the age of 2. So, not only did she have to drive 1-hour round trip every time, she had to PAY for a sitter because of RJ's stupid mistake. All-in-all, she ended up paying over $500 for expenses+$100 for a dress that she didn't like and will never wear again and had grief from RJ, making her feel like it wasn't their fault.
My recommendation to every single person looking for a bridal/formal store, DO NOT SET FOOT IN THIS STORE - they will scam you and scam you and scam you and make you feel like they did you a service when they are the ones banking.
I will never be able to think about that store/man with positive thoughts, EVER! He seemed like a nice guy in the beginning, but boy, was I wrong!
[href=http://www.dresshopping.com]My daughter wedding to buy This wedding dress</a is absolutely beautiful! I knew I loved it when I came across it on this website, but when I took it out of the box I fell in love with it all over again. It is a wish of a dress that couldn't be any more perfect!Thank you dresshopping,com
So Nice, Had a hard time with alterations. – This couple that owns this shop, is probably two of the nicest people I know!! I have to say, it is in a bad part of Nashville, and a tiny little shop, but they had a variety of dresses to pick from. I ordered my dress about a month and a half ago, and I need it in two weeks... needless to say, I am still waiting on alterations. I called them last week to see if it was done, they said yes, and I made the trip up there, only to find out that they were wrong, and my dress was not ready... slightly nerve racking, but this couple has my business, because other than that, they were great!!!
Bridal & Formal by RJS is the Best – Bridal & Formal by RJS at 3806 Nolensville Pike, Nashville, has it all. We looked everywhere for a prom dress for my daughter. She is very picky when it comes to her dresses. We could not find one that she was happy with. Disappointed, we practically gave up. Then a friend of hers told us about RJ s. It was so close and we did not know about this store! We went there and we were amazed at the selection. She not only found her dress there, but she found so many that she fell in love with. There were so many to choose from. After two hours trying on dresses there, (Mr. RJ was very patient) she finally selected one. She was happy and I was relieved. They are very helpful at Bridal & Formal by RJS. This is an amazing store. Dorothy Hammond
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