3451 Lebanon Pike, Hermitage, TN | Directions 3707636.190426 -86.625315
Still not a single problem here – This place has always been SOLID for us. We are Hermitage residents and go to Sakura 3, maybe 4 times a year. (And have been going there since it opened) My 7 yr old son LOVES the shrimp and my 9 yr old daughter LOVES the chicken. And it's 1 of the few places that they enjoy the soup and the salad.
The food is always good. The service has always been good. And the servings have always been plentiful.
I would recommend Sakura to anyone wanting to try something "different".
My only issue is that I ALWAYS order the Filet because it is ALWAYS so good. Would love to try the scallops sometime.
Worse experience ever – I have been going to Sakura for years. I absolutely use to love that place. Last night was the last time I will ever go to Sakura. To start, my boyfriend ordered the bento box with no vegetables and wanted extra fried rice. He did not get the vegetables but he didn't get the fried rice either. Second, my daughter and her friend ordered the steak off of the kids menu. My daughter wanted fries instead of rice, the waitress wouuld not substitute the two so I ordered fries on the side. When my daughter got her food she got the fries but we didn't get the rice so I had to ask the waitress to bring me the rice. Lastly, when I got the check I was SHOCKED. The waitress did not order my daugher and her friend the kids menu, it was the price of an adult meal. I was so disgusted that I did not leave that waitress a tip and I will NEVER go back. The waitress did not ever try to make things better.
SAKURA IS BACK!! – I went to Sakura at the end of May and the service and food were ok, nothing special. Recently, a friend went in and said the service had vastly improved and that the new management is making changes to continue the improvement, so I had to see it for myself. Upon walking in you could tell the difference almost immediately, the restaurant was spotless, the food was delicious and the waitstaff attentive. The hibachi chef we had was entertaining and accomodating to the special food requests and the sushi i ordered tasted fresh and came before the hibachi making everyone else jealous! :)
I will definitely be going back and can't wait to try some of the other rolls on their menu!!
Will not go back – My wife used to live there a couple years ago and would eat there all the time. We recently returned for a visit and wanted to eat there. As soon as we walked in we knew something was different. It looked dirty. And we noticed the food wasn't near as good plus the cook wouldn't be quiet long enough for me to talk to my wife. Douing the meal the cook told us that it was under new management. We don't get the chance to come to town very often and next time I don't think we'll waste our time for mediocre food.
I won't go back – I went there on Saturday evening with 13 other people. I wouldn't even give it one star but this site makes me.
1. I ordered Steak and Mahi Mahi. The fish was awful! Too fishy. Two other people at my table also tried it to see if it was good, and they said it was awful too! I told the waitress and she said she would take it to the manager. To make a long story short (because I had to wait for about 30 minutes to get my ticket back), the manager gave me a huge attitude and took $1, yes ONE dollar off my ticket. She said there was nothing else she could do. Bull*&^%^!!!!! I don't know how she became a manager, but she sucks at it.
2. Two of us who tried to Mahi Mahi have been sick since then.
3. One of the kids at our table did not get his food (chicken fingers and french fries). The waitress had forgotten to order it! She brought it to him after everyone else was done eating, and it looked like little popcorn shrimp...they were so little.
4. The waitress put that chicken finger meal on one of the single guy's tickets that was sitting across the table from him.
5. One other person never received a ticket at all. I guess Sakura got what they deserved. His meal was very expensive (2 orders of sushi, steak and lobster, Saki, etc).
We will never be back at this place. They need some help! I guess that explains why the parking lot was pretty bare on a Saturday night......
interesting place, not in a good way – First off, the sushi was ok, maybe even good...not great though. By far not even close to best I’ve had.
Second, when we received our order, it wasn't correct. We advised the server of the issue. She said she knew it wasn't correct and showed us that she wrote our order down correctly, but said that’s how the cook made it because that's what he wanted us to have. When we asked her to correct it, she said the person that makes the sushi had already left and we either had to take what he made or nothing. A few members of the staff tried to convince us that what he made was better and said the order couldn’t be corrected. They said that because our order was incorrect, they would give us a discount...which ended up being about $2.
My suspicion was that the fish I ordered wasn’t fresh enough to stand on its own, so he made a roll out of it. After pulling a few pieces out of his creation, this was confirmed. The fish hadn’t spoiled, it just wasn’t as fresh as it should have been. Our experience was very strange and frustrating. We don’t plan on returning.
tsuzu – I'm a Japanese. I haven't eaten the food called "Hibachi" in Japan. We don't have that food. Hibachi is the tool to make fire. I was so sad when I went there. No real Japanese food is there. I guess this is the American style.
Very poor Sushi – My wife and I eat sushi on a regular basis. We recently moved further out of Nashville, and were happy to see that there was a Japanese restaurant near us. We were extremely disappointed in every aspect of this restaurant. We have eaten there twice, just to see if the first time was a fluke... and it was no fluke. This is possibly some of the worst sushi I have ever had. Very poor quality of fish, rice was a bad texture, and they were even poorly rolled. I have to believe that the other reviews seen here were either by people who work at the restaurant or people who have never had good sushi. Not recommended!
Amazing food. Horrible People. – I love the food there. But everytime I seem to go there is this one waiter who is just horrible. He is rude. He complains the whole time about his boss. When we were there he was very offensive to me as a woman. Even threatening once to the man I was with. I love the food. But I think for now it will be to go till he's gone. It seems to be the common vote. Everyone I know or have talked to about this restaurant loves it but refuse to go because of him.
I recommend it as long as you ask not to be seated in Johnny's section.
He is absolutely terrible.
Poor Customer Service – My co-workers and I use to love to go to this restaurant for lunch. The food is good, however just recently we noticed that the customer service from the servers has become very rude. After I finished my meal; I paid for it with a credit card choosing not to leave a tip on my card, however, I was going to tip him with cash. Not allowing me the opportunity to leave him a tip; the server asked me "why didn't I leave a tip?" I began to explain to him that you don't ask your customer if he/she will tip you and to allow them time to tip them (I was still sitting there waiting on my co-workers to finish eating). In front of the other customers he began to argue loudly with me concerning his tip and why I should tip him. He later suggested that I go to McDonalds where I can get free service and to let him know that I?m not tipping him next time so he won?t wait on me.
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