Future Fitness

LOVE IT

by deesid

Wow, looking on here makes it look like a different gym than the one I've been going to for the past 6 years. I love the Spin and aerobic classes and my favorite teacher is Tammy. She teaches both and has so much energy and verve! The staff is very friendly and most have been working there a long time. The machines are clean and never out of order, and they keep adding new things all the time, like TRX. Other gyms in the area don't offer all the niceties this place does, like really caring personal trainers that you get one free session with each month. Join Future Fitness if you want a place to actually work out at and aren't just looking for a pick up joint.

Bad

by Lisam46

Horrible sales tactics. I canceled my membership and I was told that I needed to see a sales guy to do it. Rediculous I I just wanted to sign off And be done. I agreed but said I would not leave the counter area. The man came out and wanted me to go in the office. I refused ! I said just show me where to sign. I knew if I went into office he would insult me and pressure me for canceling. The equipment is outdated and the Internet rarely worked . Not enough machines at all!

Horrible Contract

by janjun84

I would give them 2 stars, but after reading all the 5 stars it's obviously FF employees writing them. When looking at their profile they made multiple ratings for this gym and they're all positive. Don't believe the 5 star ratings

This is a fact taken from their contract that was signed by me and FF staff in December 2010:

"Requests for cancellation may not be taken over the telephone. Members must come into the clubs during normal club business hours. Monday through Friday 10:00 AM through 6:00 PM, to complete a transaction form."

I work during the week. I have to get off early from work to cancel my membership. This is ridiculous.

This is why you shouldn't join this gym:

1) Horrible service and no one can ever answer questions about billing.

2) No central organization. If you call FF in cherry hill or turnersville they can't help you if you attend FF in Berlin.

3) Sales and managers will yell at you, for minor infractions e.g. no having the towel properly placed on equipment. Their enforcement of rules are out of line.

4) It's all smoke and mirrors. Their 1$ a month $10 down is false advertisement. After 1 year membership and talking to other members. No one has gotten this deal. I paid $680 TOTAL for my 1 year membership. You pay monthly fee, start up fee and initiation fee.

5) Gym hours are horrible. Weekends at Berlin (from their website) are:

545 Route 73

West Berlin, NJ 08091

856.753.1800 Mon-Fri: 5am – 11pm

Sat: 7am – 8pm

Sun: 8am – 6pm

I paid only $25 a month for my old gym and it was 24 hours! Basically same equipment but the old guy who ran the gym (this is hammonton fitness) was the sweetest guy ever!

BE WARNED

by camel825

Like the title says...be warned. My wife and I decided to check Future Fitness out in Berlin because we live in Berlin. My parents owned a gym for 18 years, so when I went in I asked them just for pricing...forget that...they make you wait and wait and wait for big muschle head Joe, and then he proceeds to take you on a 30 minute tour, even if you tell him time and time again...I see the equipment, I know what it does, can we please get a price. God forbid if you have kids. They try to time share sell the hell out of you. Wait for this line that you will definately hear "this price is only good for today" LMAO They are the car dealers of fitness. Get a grip. HIGH Prices that change for everyone, pressure sales, and parking that sux. BE WARNED!

BI-POLAR MANAGER AND STEEP PRICES

by futurefitnesssux

TERRIBLE MANAGEMENT. I had a consultation appointment with the manager, because I was interested in the new deals they were promoting. When I tried to bring it up, he kept making personal attacks on me, threatening my goals and motivations and even teasing me. Not even 2 minutes went by before he lost it. He has an awful temper! His final words, as i excused myself from the bully-like meeting, were a smug "THAT'S FINE, I'LL GO MAKE MONEY OFF OF SOMEONE ELSE. " So as you can see, this is not the friendliest environment. Beware of the excruciating sales pitches full of brutally manipulating techniques. Furthermore, I'd suggest that you don't even try to mention money because it's thousands of dollars out of your pocket any way you spin it and they don't want you to know that.

Finally, I approached the service desk on my way out and asked who the manager was and he follows me up and says "right here." Then, I asked who his manager was and he replies (again smugly) "GOD." He smirks and walks away. This guy has the most pompous selfish attitute I've had to deal with in a long time.