Mango >Mr Appliance
Thanks very much for the excellent service. We have used your company for many appliance repairs, and all have been completed expeditiously and correctly. We will call your company for for any necessary repair service on our appliances.
I was not happy about my dryer breaking over a holiday weekend. I sent a request for service early Tues morning and heard back before 8:00am. Bob came later in the day and told me what was wrong with the machine. He said he had to order parts and it would take 3-5 days. I expected to hear the following week. I got a call on Thurs that the parts were in and Bob could be here Friday to fix the dryer. I was back in business for the weekend. I was very happy with the service and will definately call again if I need to.
Great Follow Through I had a bad problem with my microwave oven. I told Jim the manager at Mr. Appliance that I was convinced that this issue was a direct consequence of an inadequate repair six months ago. Mr. Appliance ended up paying for the new parts and all the labor. Anyone can make a mistake but it takes truly honest and respectable people to do the right thing. Mr. Appliance has earned my trust and my business. Thank you.
The technician is professional and knowledgeable. I highly recommend Mr. Appliance.
The overall experience was great. I would use them again in the future if needed.
Mr. Appliance was hired to fix our Dacor kitchen stove. We had been getting an error code for several months and finally got around to having the appliance fixed. Bob was the technician and determined the probably cause and quoted the job. A part needed to be ordered so I paid for the job and agreed to meet again once the part came in. I was very impressed with Bob and also the fact that I was being charged by the job not by the hour. This came in handy when Bob returned with the part and then when he tried to install the keypad found that there was a special tool needed that the repair notes did not specify. Well the tool was ordered and Bob returned again and really had to struggle to get access to the keypad. He worked very hard and completed the job without complaining. He recommended some good cleaners and tips and the repair seems to have solved our problem.
I have used them twice already. They came out and fixed an ice maker the last time. They are fantastic. They are very reasonable. I am very pleased with them. They are very honest about the repairs. I have had two different technicians and both have been great.
The serviceman was polite, arrived right on time, wore covers on his shoes and spent two hours initially diagnosing the problem. He had to order a part and the company called me four days later to say the part was in. We made an early morning appt and he was on time and spent another two hours taking the refrigerator apart and installng the new part. The initial visit was included in the overall price. He even helped me put all the shelves back in and it runs great!!
You actually get a real human being when you call (refreshing!) and that human being is very pleasant.
They did a great job fixing my appliance thank you so much Mr. Appliance best Place in Florida!