Berlin >Food & Dining > Imperial Buffet
273 Wilbur Cross Hwy, Berlin, CT | Directions 0603741.642719 -72.732496
Bad Experience – I just really want to say something here because it amazes me at how rude some people can be.
I went in, and it was me and my family. I was just celebrating my birthday, and my parents being the coupon fanatics they are, brought in a 10% off coupon that they clipped a while ago (it was a long time, but there was no expiration date). We asked kindly if they would take the coupon, and they said they were no longer accepting them. My Dad was like whatever, and paid for the meal. While they were out smoking, I grabbed the coupon, and went up to the front desk to ask what looked to be the lady in charge why they were unable to take our coupon. She was very snippy, and said that "we stopped taking those when the price went up". I asked her why she had to be so rude, and I began to say that we eat there all the time, and to lose a customer over $4 was just plain silly. She said, in the rudest voice I ever heard, "well you don't have to eat here if you don't want to".
To be perfectly honest with you, my parents rave about this place to other people. The food is good, and we've told so many people about this place, it's really disappointing that I wont eat there ever again. I will never forget this, and I hope that if you do end up going, that you never get to meet this lady.
Imperial Buffet – This is a very nice place. It is clean, the service is good they are always there to remove you dirty dishes and fill your glass. The selection of food is large with girll, raw bar, and sushi bar and of course the various buffet entrees and the seafood is excellent. Chicken, salads, soups, fresh fruit, desserts and all for 13.95 you cant beat it.
so-so – Went mid week not too busy. average quality,good selection. asian & american. should have tried the grill. everything I selected could have been hotter. pizza was thumbs down. Desserts were two thumbs up. service was good. Don't think i'll be back
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