4144 Bardstown Rd, Louisville, KY | Directions 4021838.187410 -85.644290
Mon-Fri 7:30pm-8:30pm ; Sat 7:30am-6am
Having never purchased a car that wasn't in a friend's driveway, I had a lot of questions. Everyone was very helpful, whether I asked through the online chat system, emails or phone calls. I shopped for banks and rates before and was glad to know they worked with a variety of lenders, including the one I wanted. After 24 hours of hassle free communication and a test drive, I was in my certified pre-owned 2012 Chevy Sonic with more warranties and service agreements than I honestly thought I could have ever afforded! I would definitely recommend buying a car from them to anyone!
Had routine oil change and tire rotation plus recall was looked at. Everyone there is so personable
as usual. Sandy in Service is so polite and Norman is always there to take me to work while my car is
serviced. Will continue using and recommending Bob Hook to others. Flag as inappropriate
Chevrolet Cruze is the name of my 2013 car. I had a very great experience, and I will tell all my friends, they treat me like family, I like that. Jimmy Harris is a good salesman-I give him five stars!
You guys have been providing great service ever since we purchased our 2010 Suburban. I bring the vehicle for each service requirements and I have been very happy with it.
Chevy Cruze 2011 - oil change and tire rotation. The job was done quickly and courteously. I will definitely continue to bring my car to Bob Hook.
I brought my 2012 Tahoe in for service on Saturday morning. I did not have an appointment. I was in and
out within 45 minutes. Great service and very friendly. Thank you, Keith
I brought by 2011 Equinox in for the oil change reminder reprogram and a tire rotation. I mentioned an issue we noticed with the A/C from last summer. They checked everything out and found an update for
the A/C system programming as well as the oil change reminder. We did an oil change and tire rotation
and I was on my way.
I purchased my new 2013 Silverado through the GM dealership employee program and saved thousands. I received excellent service when having my GM accessories installed, which are covered by the factory warranty! I also was very pleased to know the services offered from the finance department and was extremely satisfied with the expedition of all services. My family will be Bob Hook customers for life.
I was pleased with the service on my 1999 Malibu. I appreciate the shuttle service and on the afternoon I was picked up at work it was pouring down rain and the driver took extra measures to keep me dry when letting me out of the van and bringing my car to me. Also, because of the rain I was the last customer to be waited on and your office staff, as always, was very friendly.
I have a 2013 Equinox, got it in Jan. Must have picked up a screw in one of my tires. They patched it and I was on my way within an hour and half with no prior appt.
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