Homer Roofing

Customer Service Lacking. I'm sure these guys have done better with some people since they were recommended to me. They just didn't work out well for us. They came to fix a leak in our roof. Seemed fine, but a few months later I called when the same leak returned. I was told that the guy was going hunting and that I should call back next week.

I'm no expert in business, but they didn't even take contact info or suggest someone else.

We were gone for 2 weeks, so I called again the next month with a similar result.

I was getting sick of them, but really think they need to finish the job they started.

I do realize that they have been very swamped with too much work, but i still think that based on principle, you should guarantee your work.

I finally got someone to take my info and thought it would go better. But no, another blow-off. So I asked for a refund. Then they texted back saying, "I was confused about who you were" . They called and made an appointment to come check it out.

Of course, they didn't show up or contact me to let me know why.

I called again, and the guy just got mad and won't do business with me.

I would not recommend them to anyone. I just don't see how you can have a business if you don't guarantee your work, don't even take down people's information, and don't keep your appointments without even trying to contact the customer.…