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06/28/09
odd place; terrible customer service
by blithesea at Citysearch
can't believe i went back to this place after the time i drove an hour and a half for an appt and was 15 minutes late and they said they cdn't take me and i wd have to reschedule. but i did. i suppose it was because roberto gave me some excellent haircuts. but then there was the time i called to confirm an appt and was told i didn't have an appt. i complained and was told i would have to speak with roberto. he called about two weeks later, late in the day and left a cryptic message saying his computer was down and he couldn't access his appt book. never heard from the place again and could never in good conscience recommend it. too freaky.
- Pros: roberto talented hairstylist
- Cons: terrible customer service
