This place is a gem and I love the staff. Try their Hermitage Special and Dancing Eel rolls. Daily specials are always good. Spicy rolls are in fact spicy.
Gross. Seriously, not good. I'm a little concerned after eating half of a sushi roll here. It was overwhelmingly fishy and not fresh. I am still tasting it trying to come back up 2 hours later. Blek! I had company with me and they were neither impressed with the sushi nor the service. I love sushi and eat it regularly and what I've learned is, it's best to take into consideration cultural differences and the language barrier when deciding if someone is genuinely giving you poor service. This was the real deal. She seemed to have no interest in our business. She wasn't pleasant in any way. This could be chalked up to a shy personality or maybe a bad day, too except that she continued to cut us off and walk away as we tried to order or ask for napkins or more wasabi etc. We were one of two tables, so it wasn't that she was rushed for other customers. She was just rude. There's no reason for me to return.
Great food, friendly customer service.
I've been going to taki for over 2 years, and I can tell that I'm a regular customer. I love their food. I took my father and boyfriend once and they have became regular customers as well. The price is good, and even that the owners are not the most outgoing people in the world, me and my family have learned how to get closer to them. They are nice and when we ask
questions about the food, they are more than happy to explain about it. I do think they should get one more server because it gets really busy after 7. It is good to have this place in Hermitage and I will definitely keep going. Btw the kid does not bother at all, he is cute and friendly.
Great Food. Taki combines delicious sushi with decent prices for a total win. I love the sushi here (the Lily roll is magnificent, I order it every time I go) and I love the small restaurant feel of the place. Some people have commented about the service being poor but my experience with their service has been quite good. The waitress has always been attentive and they even gave us a free dessert after we paid the last time I went. I have a lot of respect for those in the restaurant business and strongly believe in respecting you server and tipping well (after all, servers paychecks come almost entirely from tips, they work hard, and they generally take a lot of crap from people). I can honestly say that I would recommend this place to any one of my friends, family, or anyone for that matter. Taki is delicious!
Have one dish I keep going back for. Have a child who loves sushi and I enjoy Thai so we decided to try this out. I got the shrimp curry and loved it. Was a little put off by the couple who seemed less than eager to have us there but the food made up for it. My daughter and spouse loved their dishes too. I have been back and tried some other dishes. Loved the dumplings. The food tends to be good-the service sucks. I assume they cook it from scratch as it takes a while, but they also have the child screaming and the tv blaring. Not customer friendly but tasty.
Sushi-Okay; Service and Love for Customers: Horrific!.
So, I was already having a bad day & I thought getting Sushi would make me feel better. So, I walked in happy to be there & ready to make myself feel better. The sushi-maker, then rolls his eyes at me and huffs. I then just assumed he had a bad day and was stressed. Then the lady took my order like she was in a rush to get me out of there with no consideration that I was once a great-tipping regular.
I decided to ignore the terrible customer service and grabbed, what I was told to be my order. The owner then chases me out to my car and screams at me, humiliating me, because I took the wrong order. She goes back and gets my order and basically throws it at me! I said "thank you" very sarcastically and drove off.
It was byfar, the most condescending & horrible restaurant experiences I've ever had. Then to top it off, the sushi wasn't all that great either. You can go to KOI and get the same quality, more quantity, at $8 with a few extras. Taki, I think is trying to be a Sushi-exclusive but if your looking for top-quality sushi, go to Sakura. It's about the same price as Taki, but much better tasting.
Case and point: don't put yourself through going to Taki, they are hateful, nasty and have no appreciation for high-tipping loyal customers. I love Sushi more than anything but after this Saturday's experience, I'm never going back and I hope the owner reads this.
I created this account just to warn everyone.
Not the same Taki. My husband and I fell in love with this place when it opened. Jack and Kate were personable, the sushi was perfect, and the ambiance was pleasant. However, this has changed. They have moved back to New York, and sold this place. The new owners really don't have the same love for sushi and their customers that Jack and Kate did, and I'm sad to see them go. They left about a year ago, and the new owners let their toddler son run around the restaurant and outside in the parking lot. The menu is the same, but the quality sure isn't.
Nah, I'll Pass. I'm all about sushi, but not from here. The atmosphere made me feel I was eatting in a tiny dorm room with pin-ups of sushi all over the walls. Taki was guilty of one of my biggest dislikes- using the restaurant as a daycare. Not only was one of their children running around and hovering over another occupied table, I sat and watch a waitress shuffle a baby in a carrier from an empty table to the end seat of the sushi bar to make room for new diners. And if you want to discuss the food...The raw fish used in the rolls was warm, not nearly cold enough to be within health code regulations. The combination of ingredients was tasteless, a complete lack of imagination. The only thing it has going for it is that they deliver, if you live nearby.
Something special in Hermitage. So, we have a lot of chain restaurants in Hermitage. Very disappointing to my husband and I who love to try unique resturants and ethnic cuisine. We do drive to Nashville, Green Hills, and Brentwood/Franklin when we want to try other restaurants, but it's annoying that if we want a quick bite here in town we mostly have chains or fast-food places only. So, we are really happy to have found Taki. It is really unassuming, tucked in a strip mall with Subway and a tanning salon. However, the small dining area is surprisingly nice with a small sushi bar and hardwood floors. The rolls are pretty good, and they have recently started to expand their menu to include more Thai/curry-type items. We are vegetarian and can find plenty of options. We are definitely regulars here, even our finicky 4 year old (and her 14 month old sister) really like the fried tofu and edemame. If only we could get some more local good eats!
New Ownership definitely = disappointment. I agree mdavis98. Taki used to be one of my favorite restaurants. The sushi was the freshest around and they had some really unique entrees to round out the menu. All of the great entrees have either changed or disappeared and in their place mediocre Thai food has appeared. If I want Thai I'll go to the Royal Thai next to the Kroger. My favorite roll was the spicy scallop roll - not anymore.....The sushi is subpar now - too much mayo, the rice is different, and the fish doesn't seem as if it is as fresh. I hope these new owners get their act together. If they do I'll be back for delicious food - until then I'm going to Fulin's in Mt. Juliet.
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