Moody Street Dental

Con Artists. Terrible experience, every visit was a sales pitch. I went to Moody Street Dental for two appointments. I had moved to Waltham and missed one 6 month cleaning. They did a thorough job and took X-Rays and pictures. He outlined a plan for my teeth, new fillings, a mouth guard for grinding, possibly Invisalign. If there's one thing you want in a dentist it is trust and you don't want to feel like you're being manipulated and taken advantage of in any way. Unfortunately, this dentist seemed more concerned with bleeding my pocketbook than with practical dental care.

Playing off of insecurities, this dentist convinced me to have 5 fillings refilled. My teeth are now more sensitive to cold (a side effect he mentioned afterward) and I'm fairly certain the procedure was unnecessary at this point.

Also, at that appointment, I let slip information about my upcoming wedding in July. After the fillings, I expected the dentist to ask me to make the appointments he said I required at our previous visit, instead he wanted me to make an appointment for whitening and a visit with a gum specialist about my wisdom teeth. Seeing a gum specialist about my wisdom teeth didn't make sense, I don't have any on the bottom and the ones on top are impacted. Did he forget this? When I refused the whitening appointment, the receptionist said, "With the wedding you REALLY SHOULD. I mean you want to look good in the pictures." Excuse me? My fiance and I think my smile is beautiful and of all our wedding expenses your whitening trays aren't worth a dime of our money. I didn't appreciate the push to make me feel insecure about my wedding day.

A few days after the appointment, I got an email from the receptionist, that she had messed up my bill, and the actual cost was $75 over what I had already paid. Not surprised.

I know I'm never going back, so I asked for my records. They emailed me my X-Rays only. When I asked about the pictures they had taken to convince me to refill my teeth, she said that she couldn't email them. I work in the software industry, you can print screen and email me the pictures. Anyways she insisted they couldn't and they charged $25 for hard copies of the records. Ridiculous and to make matters even worse she tried to get out of sending me hard copies of the X-Rays she had emailed me. If I'm paying $25, you better send me hard copies of ALL of my records. Don't make me print out the X-Rays with my ink and paper.

Overall I don't how they stay in business. Oh wait, I do, by ripping people off.…

Worst Dentist I have Ever seen. I went to this dentist in late Feb when i was losing my job and told him i needed to get done whatever needs to be done. He then suddenly after doing a check up and a unbelievable number of x-rays came back with a laundry list of things he needs to do. It included like 9 fillings and deep cleaning and a root canal.

At that point i was clear i just wanted to use my insurance money and wanted to do what was urgent as i was loosing my job.

He decided to do the cleaning and the root canal. The cleaning was no big deal. Then for the root canal on a second appointment i was showed a video of what a root canal is and part of the root canal video was about a crown being placed.

The Doctors wife and assistant Lana said the cost is $1200. I asked her if there was enough money in my insurance for that and she said yes and that i had to pay a small amount out of my pocket, which was like $200. I said fine and we went through the process and paid my part.

After he was done I was asked to come again to make the moulding for the tooth for the crown. After they were done with the moulding his wife said that now i owed them $1200 more for the crown which was never disclosed to me. she said that they can't order the crown unless I paid. From that message i would understand that if you don't pay we won't order, so since i was never informed about the additional cost and the message i got plus i was leaving the state a few days later i never paid.

One month later I get a letter from a lawyer about this issue. I told him my story but ofcourse he represents the client so it really didn't matter. I made a counter off to pay him half even though he doesn't deserve the money. It took them a month to get back to me and now they are taking me to small claims court. What a con artist !!!!!

Do yourself a favor and spread the message, this is the worst dentist !!!!!!…

Communication breakdown between billing department and dentist.. There tends to be a communication breakdown between his billing people and Dr Shulman, he is an excellent dentist ,and I had much work done there,gum graph. Also many implants which was excellent work. But when I asked for a final payment amount to complete what I needed. I was informed two major procedures where left out.

So all but two of the 6 I have repaired along with gum scaling and graph,there are still two teeth that I cannot afford to fix,because the loan amount I took out which I was quoted for the complete mouth restoration can not be completed. This leaves me very disappointed.

I wanted a complete fix and the amount I was given to finish the job was abouy 3000$ off the mark.

I only hope in the future Dr Shulman can complete the work,but I must come up with additional monies to do so.…

Been Going To Moody Street Dental For Years. I have been going to Moody Street Dental for over 5 years and I have to say that they are the best. The quality of service is fantactic and the customer service is great. I always feel welcomed when I go in. When I visit Moody Street Dental I have none of the typical dentist fears - I love them!…