2411 Kline Ave, Nashville, TN | Directions 3721136.119335 -86.752213
We offer 24 Hour Service
Neighborhoods: Grandview Heights
Thank you Nashville Pet Crematory you guys are awesome – We lost our best friend early on a Sunday morning, we called other pet memorial services but we could not get them to call us back. Nashville Pet Crematory was open on Sunday, and we were able to have our dog Robo, taken care of. We were treated with dignity and respect, and Josh helped us select an urn, and he had it engraved with Robo's picture. I cannot say how fortunate we were to have found Nashville Pet Crematory, if you have to deal with the loss of a pet, these are the people you want to deal with.
Steh Presley/Nashville Pet Crematory – My beloved Napoleon, a 19 yr old Miniature Dachshund was taken to Nash Pet Crem Friday 01/29/10 @ 2:30 P.M. I paid the $125.00 cash to Seth Presley, an apparent manager @ the facility, and I was told Napoleon would be ready to be picked up @ 1:00 P.M. on Sunday 01/31/10. I called to say I was running late, and Seth answered the phone, and much to my dismay, he clearly didn't know what I was talking about period. Napoleon was NOT cremated Friday, and NO ONE even bothered to call me (within a 48 hr period) to explain why the cremation had NOT been completed. I understand about weather problems, roads maybe closed, but phones are available...for a "common coutsey" call to the grieving family. When I expressed my frustration over how UNPROFESSIONAL way this was handled, I was told by Seth Presley, "I've heard enough of your mouth!!" When I made them show up @ the office to retrieve my baby boy and get my money back...I went into the office for an apology of how this whole mess was handled...Seth Presley told me to get the f@#* out of the office and once again, he's heard all of my mouth that he wants to hear!!' Threatened to call the Police when I wouldn't leave...VERY UNPROFESSIONAL OUTFIT!! I pray that NO ONE else has to go through what I went through during my time of loss. Grieving people DO NOT DESERVE this kind of treatment. I will do whatever is necessary to spread the word about how they conduct what they call a sympathetic business...what a joke!!
These folks failed to mention, that we were not able to come into to the office, due to the Winter Storm that hit Nashville, the weekend of January 29th. While our staff may have been able to handle the situation, in a better manner, and we have apologized for any miscommunication. People are emotional when they loose family members, and pets are members of our families. We are sorry for their loss.
Do Not Go Here If You Ever Loved Your Pet – My husband and I were completely devastated when we realized we were going to have to let our beloved Schnauzer of 15 years pass. As difficult a decision as it was we were drawn to a lovely website for pet cremation with Nashville Pet Crematory. Unfortunately, the website was completely misleading. We decided to drop by on Sunday afternoon to discuss possible cremation on Monday. First we arrived at this metal warehouse type building and the door was open with no one to greet grieving families. There were bottles of all kinds of chemicals sitting around which were disturbing enough but then I finally found a rather surly man sitting at a desk. We tried to ask questions and he shoved a pamphlet at us without explaining anything. It was obvious he did not want to be there and he offered no semblance of sympathy. Anyone could see we were in great pain and when I was inquiring about how I could be reassured that my beloved dog would have an individual cremation this hideous excuse for a human being very abruptly told me that if I didn't trust the way they did business I could take my business somewhere else. This is absolutely no way to run a business and certainly not one which deals with grief stricken people.
I cannot believe these people also handle human cremations for funeral homes. There is nothing human or humane about them.
Editorial Review by Citysearch Editors – Family-owned and operated funeral home offers individual cremation services for dogs, cats, birds and small animals; transportation of pet available.
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