Suzuki of Nashville

gary f.

Joined 9 months ago

This dealership is GREAT! Everyone there i have came into contact with is very accomidating and very helpful,especially the customer service lady Jennifer i worked with! I was promised a few things after purchasing my truck with them and sure as it was they came through and had everything done they promised me! I would definitely recommend this dealership to anyone i know!!!!!!Thanks a lot Suzuki!!!

Tricia D.

Joined 10 months ago

Hey I just wanted everyone to know that David M. Russell, is the best car sales man in town. He makes sure that you will get the best deal for your buck. He cares about you as the customer and he certainly will get you the car that matches your personality. THANK YOU SO MUCH, DAVID M. RUSSELL. I'm so LOVING my brand new car, Tricia Davis.

P.S. He will get you approved regardless of your credit!.

Recommends

Marilou H.

Joined 10 months ago

Thank you David and everyone at Suzuki of Nashville. It was a great experience. Everyone was really kind. Love my car!! Thanks again

Doesn't Recommend

Richard R.

Joined 1 year ago

Wont just talk about it.. I bought a vehicle from them. Engine light came on when I got on interstate after buying it just 6 miles down the road. They said they would get it fixed. Now they are backing out, due to price it cost to fix it. They said they would work with me but I needed to come down and talk with them about it. I live about 45mins away. So instead of talking over the phone, I have to drive down there. The thing is they are most likely are not going to do anything and are going to tell me just to pick it up. The lady I talked to was helpful, but the manager that would not talk with me over phone, finally did and would not even let me explain anything. I will update this and let everyone know what they do.

Recommends

jana t.

Joined 1 year ago

Thanks David!!!!!!!!. OK so I was driving a truck which I loved until time to fill it up. So I stopped in and after a couple of test drives I found a car I liked and David was so helpful!!! We got all the paperwork done quickly and I was ready to go in no time. Thanks for all your hard work guys!!!

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mrstfb

Joined 4 years ago

Service Department Rocks!. I have to be honest, when I first pulled up in the lot, I thought , "I'm not leaving my car here." I had a warranty issue and I had to use a Suzuki dealership, so rather than drive to Clarksville...I left my car there.

It was a pretty intensive repair, which George was very knowledgeable of and put me to ease that there would not be a problem with it. Two days later, the call that ...it's ready. I am very impressed with these guys...it's not the fanciest dealership by any means but it seems they really know their ways around the Suzuki. And I do not work for them...

Recommends

Verlinda H.

Joined 1 year ago

suzuki of nashville. I was on the fence about buying a car since I recently just paid off my SUV but gas was killing my budget so I stopped in. My Salesman James was very straightforward and helpful. He didn't pressure me and was understanding when I told him I needed to let a friend look at the car before I bought it. He let me drive it to get it looked at and stayed late to finish all the paperwork. Even after all that he drove my other car home so I didn't have to leave my own vehicle at the lot for the night.

The manager Smoky Robinson(Yes that's his legal name) answered all my questions but he failed to follow up on my extended warranty. Also there seems to be a problem with locating keys to vehicles to test drive and the car I test drove and eventually purchased had no gas in it when we took it around the block.

Other than that, if you're having credit problems I would recommend this place because they report to the credit bureaus but don't expect a luxurious office setting and make sure you get everything in writing before you sign anything or give up any money.

Recommends

sarah h.

Joined 1 year ago

suzuki of nashville. Suzuki of Nashville is a great place to purchase a vehicle! My credit is not great but I desperately needed a vehicle to get to and from my full time job. So, I went to Suzuki and they took great care of me. I purchased a nissan sentra with them and I absolutely LOVE my car! I loved my salesman, Maurice, and would recommend him to anyone I meet! I also had the pleasure of meeting the owner, he was kind and said he would do everything he could to help me out...and he did!

I would definitely recommend this place to anyone!

Doesn't Recommend

Rachel R.

Joined 1 year ago

Positive Reviews MUST be Employees. Suzuki is lowest of low.. This place is absolutely atrocious. They are famous for spot deliveries. They will call you an inform you that you are already approved. -You're definitely not.

This isn't the only lie you will hear. lol, they let me think a car was mine for an ENTIRE MONTH and then took it back even though I brought in 3 different forms of income, one being with the United States Navy.. and a cosigner!!!! The finance manager, Ronnie, did not even look at any of them! He simply didn't want to deal with me. Before arriving, I had been told that I was "just signing forms because my financing had fallen through with a different bank, but that it would only take thirty minutes.. and my situation was not a bad one" Even more LIES and trickery.

I would not allow anyone that I know to go to this "establishment".. if it could be called that. I would warn someone that I don't even like about this place.

The positive reviews HAVE to be fake. There is just no way. Look at other review sites, including complaints registered with the better business bureau.. which they are NOT a member of for a reason. (They haven't been accredited since 2010, pay attention to that "award" on the wall)

Do not make the same mistake I did. No matter how desperate, this place opens up a whole new can of worms that you're better without.

Recommends

jay r.

Joined 1 year ago

Best of the Best. There are very few things in life as stressful as buying a car or a house, especially coming out of bankruptcy. I can honestly say it was a pleasure meeting the people at Suzuki of Nashville. I know my credit was trashed and not only did they find a way to get me approved but they kept my payments reasonable and they put me in a nice car while doing it. I guarantee they put way more work into helping me than other dealerships would. The staff is friendly and helpful, the finance dept is fast and knowledgable, and the manager is out of this world. I cannot honestly say what i would have done without all their help, but def a big thank you them. if you are buying a car and don't check this place out..shame on you.. You are missing out on good pricing and customer service that is some of the best if not the best in the industry. LOL, they can even handle us cranky customers when we stress...what more can you ask for. Thank you guys!