Pro Nails

Anything but PRO-fessional. YOU GUYS SUCK!!! If I could give ZERO or NEGATIVE stars I would. Anyone who visits this shop is out of their minds...avoid this place like you would the Bird Flu or Mad Cows Disease. At first glance this place seems nice enough, and very busy, I even made a special point to drive all the way out there to check it out...HUGE MISTAKE.

I was greeted within a couple minutes...first clue...as I browsed through their menu options, the receptionist asked what I wanted. I said I wanted my acrylics taken off and Gelish put on. I was advised that the Gelish would not hold as the process for acrylics made your natural nails to weak. Thank you for the honesty, and so I proceeded to get a regular manicure instead.

I was told to sit down with a tub of pure acetone and place my hands in the solution. And so I sat...and sat...and sat...finally a manicurist, whom I can only imagine was a Beauty Connection reject, proceeded to remove the acrylic nails. She got out the electric filer, and I said I didn't want that, that my nails were too weak to tolerate such a hefty tool-plus it burns, I got an EXAGGERATED eye roll and a loud sigh to which she responds "You want me to file by hand??" and I said "Yes." So she started to use the manual file. However the nails were not ready for removal so she plunged my hands back into the acetone and walked away. And so again, I sit and wait. For 20 minutes to be precise, without a word, acknowledgment, nothing. I was getting rather impatient, especially when I noticed that my Beauty Connection reject was tending to a client who had an appointment for a pedicure, but was late... and still no one said a word to me.

Finally after a few more minutes, a young gal brings her cart to my station, grabs my hands, gives them a once over and proceeds to take off the slimy goop that were once acrylic nails with a metal scraper. I asked her about using a nail strengthener base coat for my nails, and she gave me a soap box reply that consisted of my buying some solution from amazon. Awesome, don't need that in a few weeks, I need something now. She then asked in her native tongue, for one of the manicurist to show me what the polish looks like. I however, thought she was going to use it on my nails. And when I asked, was given the "This is not mine, belongs to another manicurists client..." Well thanks toots for teasing me with your dumb-ass product. I asked if she could put extra base coats on, she said "it will not work.." OK so what will work???

Meanwhile, my hands are back in the solution since the stubborn buggers are not coming off, she turns around to grab latex gloves. I stop her after she grabs them and tell her I am highly allergic to latex, and if she could use something else? So the brat throws the gloves back on her cart, looks around the cart, finds nothing and then goes to grab my hands. I pull my hands away and tell her I needed her to wash her hands. The brat rolls her eyes, looks at me, throws down the file and nail scrapy thing on the counter, stands up in a huff and walks off. All eyes are on me. How completely mortifying.

That was the last straw. I pack up my things, goopy acrylic nails and all and head out. I was totally pissed by this point. I saw the receptionist come out of her closet and run over to the counter, after the brat said something to her...and at that VERY moment, the brat nonchalantly begins cleaning up her station as if that event NEVER took place. The receptionist asked if I wanted another manicurist and after I told her that 2 rude manicurists were enough for me, asked how much I owed. "ten dollars..."

Basically I paid $10 for a big fat attitude. Nothing more.

I will never visit your salon again, and will pray that this post saves another poor gal the hassle of being treated like crap.…