Lawrence >Pets & Animals > Petco
Mon. - Sat. 9am - 9pm;Sun. 10am - 6pm
Horrible All Around – I will NEVER shop at this store again.
When I first moved to Lawrence I thought this store was great. But lately the customer service has been horrible! Everyone who works there has been rude and unwilling to help. I have actually had someone tell me that they would NOT help me get a fish from the tank for my 7 year old daughter; and then she just walked away. I have tried and tried to give this store a chance but I won't shop here again.
Added to that, my daughter had a horrible interview with a manager named Gabe here back in March. She had to wait over an hour for him even though she was there on time. Once they got into his "office" he flat out told her "Look, I'm sorry but I can't hire you. I require certain things from the women I hire here and you don't have them." Obviously my daughter was outraged because he hadn't asked her any questions or even looked at her resume. she asked what those were and his simple said "You aren't skinny, you aren't as tall as I am, and you are not blonde. Those are the only women I will hire." Then he stood and asked her to leave. Added to this, he had a picture of himself with the words "I'm a Player" written on it.
A few months later my niece had the same exact experience here! Completely mad, I called the store to complain but Gabe hung up on me. And continued to do so until I gave up.
Also, the dog training is pathetic. I thought I would try out the training for a newly adopted dog of ours who I was having trouble train. These classes did nothing to help my poor dog; THEY MADE IT WORSE. The handler was abusive and cruel. I spent $99 on this class for 6 weeks. After 3 weeks I couldn't take it anymore and dropped the class, demanding a refund. Of course, they would NOT give it to me. If you are looking to get your dog trained go to Cottonwood Animal Hospital in Ottawa (just 30 minutes south of Lawrence). The class is $30 cheaper and a week longer. Your dog gets to be around other dogs and the trainer has over 25 years of experience. She was able to help us take my now abused dog and teach her to behave and love life with a rewards base training.
NEVER SHOP HERE and please don't go here for an interview and don't have your dog trained here.
Great Pet Store – We have recently adopted a new dog. In the last few weeks I have made many trips to PetCo. My experiences with them have been wonderful. The staff is knowledgeable and very helpful. I will continue to give them my business for the entire lives of our animals!
Editorial Review by Citysearch Staff – Food, toys, treats, health care, training supplies and services for dogs, cats and other pets. Adoption and grooming also available.
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