8 Market Sq, Newburyport, MA | Directions 0195042.811671 -70.869727
The service at pure bliss was exceptional!!! I emailed them a month before requesting to try on three specific dresses. They contacted the designers and obtained the dresses for me. They are very attentive to emails. My consultant was Jeanine- I highly recommend her! She really listened to me and pulled dresses based on my style. I found my dress at pure bliss!
Linda figured out my style pretty quickly and made lots of specific suggestions of how I might be able to tweak a dress to make it my own. She also suggested future trunk shows that I might be interested in.
My experience at Pure Bliss together with my girlfriend was great when were looking for the best dress for her. The staff was helpful and brought her dresses that they thought she would like, the dressing rooms were huge and the experience quite pleasant and without any more questions we purchased the dress.
I decided to visit Pure Bliss after researching the top notch bridal gown shops in Newburyport area. I'm beyond impressed with the staff work and service, and the price is beyond compare. They charges a flat rate for all customizations and fittings. You will not find a more affordable, custom wedding gown created by such a gifted and experienced designer anywhere else. I urge you to visit Pure Bliss! You will fall in love with their breath-taking dresses! and if you don't see what you want, just show them an image of what you like! I swear they will design you something that exceeds your wildest dreams!
They truly know their stuff and are just the nicest, kindest people you will ever encounter. Wedding planning is stressful, and gown shopping should not be. Take it from one very satisfied customer and make the drive to Newburyport. You will not be disappointed! The staff was very helpful and patient in helping me look for wedding dresses! They have a beautiful selection of wedding dresses to choose from.
I just want to say a huge thank you to all the staff. My wedding day was wonderful and everyone loved my dress! I was very sad to take off my dress after the wedding. It was a pleasure shopping at Pure Bliss, and I will stop by whenever I'm in the neighborhood.
Waht a nice place to come and find your perfect dress! MUST GO PLACE FOR THE BRIDE TO BE!!
STAY AWAY Horrible Customer Service – I brought all of my bridesmaids here in October to look for dresses. Three of the girls found dresses and put deposits down that day while two of my other bridesmaids decided they were going to continue searching a bit. Before leaving i spoke with the sales associate and tell her to proceed with ordering these three dresses for now and that the other two girls are going to continue searching.
Cut to March, I email the bridal shop, as we have not heard one word from them since October, asking for a status update on these dresses and am told they were never ordered as they say they were waiting on the other two girls to pick dresses and have no recollection of my conversation with the sales girl. I admit I was taken aback however I still had plenty of time to get the dresses in so I asked them to proceed with ordering them. Two days later I receive another email telling me that my maid of honors dress is no longer available. My maid of honor and I decide that she will request her deposit back from the shop and look for a dress elsewhere.
When my maid of honor called this shop the sales person was completely rude to her and started talking terribly about me, trying to make me look like the bad guy.
I am completely horrified by their lack of respect for their customers and their lack of communication. They took money from my bridesmaids and did not send even one email over the course of 5 months to alert us to the fact that the dresses had not been ordered, and then they have the audacity to speak negatively about me to my maid of honor.
This whole process was a nightmare and I wish I had never even heard of this bridal shop. Anyone considering going here please think twice. All of the dresses they sell in this store can be purchased online for way less money and far less stress.
Can't Recommend--Stay away from this shop!!! – My daughter's wedding is coming up and I will NOT be shopping here. Two people going to this wedding went here because of the attractive dresses in the window. My cousin who is a plus size was treated to the owner's comments that--"the dress would look better if you weren't overweight" and "the dresses look different on a thin frame" what a horror show! My cousin left feeling abused and ashamed. Then my Sister in law ordered a dress that she loved. When it came in she tried it on and 60 of the beads fell off right away. She asked the owner if she could get another dress and the owner said "we don't take returns or exchanges!!!" Unbelievable. She loved the dress so much that she reordered it and had to pay for it again at a reduced price --this is supposed to be a deal?? AFter she had paid full price for the first dress and the owner still wanted that dress back to try to sell again even though she would not refund the money!!!!!!
We were all discussing this shops terrible service when a friend of mine shared that she went there and said that she was treated very badly and thought the help in there is extremely rude. I won't give them my business.
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