400 W 7TH St, North Manchester, IN | Directions 4696241.005542 -85.773785
Mon 07:00 AM-06:00 PM;Tue 07:00 AM-06:00 PM;Wed 07:00 AM-06:00 PM;Thu 07:00 AM-06:00 PM;Fri 07:00 AM-06:00 PM
Although we are proud of the décor of our campus, it is not what we focus on in our day to day operation. This expressed experience is not typical and is not the standard by which we operate. Providing exceptional care and a holistic healing/wellness approach to each resident is our daily focus. We have changed numerous things in the past two years which reinforces our commitment to this focus. These include: a solid nurse management team who have been in place for two years; a new management company who has helped implement core care initiatives to ensure resident centered care is provided daily; a FT nurse practitioner who is here M-F and makes rounds to every area of the campus to make sure care/concerns are addressed immediately; and a renewed culture for the employees who are empowered to address issues immediately and who are committed to positive outcomes for the residents in every aspect of their stay. Our survey record for the past two years has improved markedly through diligent training of the staff in all departments and a renewed sense of ownership and pride that employees feel about what they do and how they contribute to each resident's stay here at Peabody. Because of the staff empowerment, turnover is at an all time low. Your best bet in choosing a nursing facility is to go and visit them yourself. Ask questions about any concerns you have heard/read, and use your senses: does it look, smell and feel like home-that is what is important.
The most dangerous facility in Indiana - cares more about decor than healthcare. Decor deceives one to believe they care about residents and want to correct mistakes, but they have no interest in changing. State board of health visits MONTHLY to investigate complaints (this is a sign of big problems!). Rated two out of five Medicare stars for years & years for a reason (medicare.gov; nursing home compare section). Turnover so bad that they can't staff shifts (also an old problem; does a staffing boost just before annual state survey every fall). Routinely falsifies health records to cover errors. Actually turns up heating system in winter and fills linen closets when State visits. Nurses don't respect CNAs and CNAs avoid contact with nurses. Nurses don't contact family when medical problems occur. Our doctors actually told us to move our loved one after repeated orders for meds, labwork and tests went unfulfilled. Most Peabody staff wouldn't place there family there. Don't let appearances fool you - AVOID PEABODY!!!
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