Northlake Auto Recyclers Inc

Great Customer Service. Came across NAR via car-part, and out of the five dealers I emailed, NAR was the only company to respond to my query, within the hour. Deb was very courteous, prompt, and helpful throughout the entire process of purchasing a transmission, even going the extra mile to ensure that the trans would be shipped to somewhere other than my residence.

Unfortunately, the trans I received was not in expected condition, so that is why this review was not a 5-star review; however, Deb more than made up for it by accepting the trans back as a return, no questions asked. Additionally, she even refunded me a portion of the return shipping cost. I appreciated the regular follow-up emails from Deb, even during her vacation during the Christmas holidays.

I'd do business again with NAR, but perhaps with more readily available / less 'complex' part.

Thanks, Deb.

Handily 4-stars.…

FIRST CLASS OPERATION !!!!. I OWN A COLLISION REPAIR FACILITY AND BUY PARTS DAILY FROM SALVAGE YARDS TO REPAIR MY CUSTOMERS VEHICLES. I ONLY BUY QUALITY PARTS FOR MY CUSTOMERS, BECAUSE I AM VERY FUSSY ABOUT MAKING SURE MY CUSTOMERS RECIEVE THE ABSOLUTE BEST PARTS. NORTHLAKE IS WELL ABOVE AVERAGE WHEN IT COMES TO NOT ONLY PARTS,BUT THE SERVICE THEY PROVIDE ME AND MY CUSTOMERS. THERE ARE MANY SALVAGE YARDS OUT THERE, BUT NORTHLAKE IN MY OPINION IS THE BEST !! MY BUSINESS COUNTS ON YOU AND YOU ALWAYS DELIVER !! THAT IS WHY THERES NO QUESTION WHO I CALL WHEN I NEED PARTS.. STEVE…

When you're car is in a pinch. They will be there!. I have been dealing with Northlake Auto Recyclers Inc. in hammond indiana for sometime now and let me tell you. Don't let anyone tell you other wise. If you want high quality certified parts that is nicely priced for your vehicle without having to get all dirty walking through muddy lots getting all filthy to see a part you need either not even there or damaged from other pickers;

Northlake is the place to go. The employees there are the nicest people to deal with and you dont even have to even get dirty diggin for something that will upset you. They have top notch clean parts that you will be pleased with from every aspect. The only dirt you will have to deal with is from your own vehicle. And if they dont have what your looking for which is very unlikely they are more pleased to direct you the right direction just to keep you satified. Honestly I would't go anywhere else to get what I need when im in a pinch. Thank You guys over at Northlake Auto Recyclers for actually careing about customer service and for going above and beyond just to make my problems go a lot smoother.…