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12/21/08
Top quality gym equipment and service
by nickfitness at Citysearch
Just purchased another treadmill for one of my personal training clients and he loves it. He did have a problem with the electronics, but the service tech was there twice in three days to fix the issue. The tech even helped him rearrange his existing equipment to maximize space!
08/20/08
How can any company with service this poor remain in business?
by Mike5656 at Citysearch
I purchased high end exercise equiptment from Gym Source two years ago. The equiptment came with a three year guarantee. Over the past 24 months, the equiptment has functioned less than 50% of the time. Gym Source maintains a regional service center in Attleboro, MA. The service center has repeatedly lied to me about the availability of parts, and service calls are entirely unreliable. Each repair has required a minimum of two visits, and one repair took over three months to complete. I am amazed that this company can stay in business with their deceitful practices and unreliable service.
- Pros: Well located, pleasant stores with high end equipment
- Cons: Unreliable, deceitful information and service
