Alltel
Hays, KS 67601
Phone: (785) 625-8904
User Reviews for Alltel
05/14/2008 Posted by 16377
CSR was rude and very inefficient in repairing our phone. The phone was in their facility for more than 6 weeks and only returned after we had to pay five dollars shipping to have it returned unrepaired. We still have not gotten our customer's phone back. I will never use this company again.
08/31/2007 Posted by carrollsdaughter
I called Alltel and reported problems with my phone line on August 13, 2006. It is now August 31, 2007, over a year later, and despite numerous calls, the line has not been repaired. It took till March 2007 (7 months) to get someone out here to look at it. He said he didn't have enough wire with him to fix it. Having spoken to 48 different people, I still have no service when it rains or if the wind is blowing. Ridiculous.
Pros: Discount for the disabled; good internet tech personnel
Cons: Rude CSRs; lack of service
