1320 Creighton Rd, Pensacola, FL | Directions 3250430.496359 -87.211936
Neighborhoods: Northeast Pensacola
Best place ever!!! I have to say that when my daughter told me I had a month to plan her wedding, I kind of freaked out. I can pull off a lot of things but finding the wedding dress of her dreams in a month seemed impossible. That's where Renee came in! Not only did Renee personally help my daughter find the dress of her dreams, she got it ordered and altered A WEEK AHEAD OF SCHEDULE!
My daughter bought her wedding dress at Renee's, and I decided to make the veil. I live in another state, and brought the veil to see how it looked with the dress. The color of the veil did not match the dress, and Renee was very helpful telling me just how to fix the color of the veil. She has always been kind to my daughter, and I appreciated very much her telling me how to fix the veil. This in spite of that meant she would not be able to sell the veil. I'd recommend her store to anyone
I DO NOT recommend going to Renee's Bridal. Renee was extremely unprofessional, rude and unhelpful. The first time I went into the store with two of my bridesmaid she asked me "if they like the dress why can't they pay for it today?". The dresses were close to $250 a piece and my bridesmaids were a week away from being ready to order them. When I told her that she just dismissed us and went about her business without even so much as a "glad you stopped in", etc. She is the only store in town that does not offer a discount for purchasing all the dresses from her. She does not ship anywhere! Four of my seven bridesmaids live around the United States and she refused to ship them. One of my bridesmaids ask her if there was any way she could ship it to her and Renee replied that she was just going to hand the dress to my mother and tell my mother "to just send it to her". Not "Do you think you can send this", etc. no Renee said "I will just hand her the dress and if she just denies it and refuses to take it then I will ship it". Well if Renee can ship it then why would she put her client, my mother, out of her way??? Every time I asked if she could do anything like the shipping Renee would respond with "I don't do that service any more because I have been burned too many time"...sorry lady but that is part of this business. It is not the clients fault Renee runs an unorganized, unprofessional business. I ordered my bridesmaid dresses in January and Renee told me they would be ready for pickup beginning of April. When April arrived I called her three times one week. One of her young consultants finally called me back and talked down to me like I was an idiot saying that Renee swears she told me May. Overall, DO NOT waste your time or money here. This place is a joke. I only used this store because my mom and two of my bridesmaids live in Pensacola so I figured it would be the easiest....well I was wrong. I am extremely disappointed in the service. There are multiple bridal places in Fairhope, AL, and in Destin, FL that offer 20% discounts, etc that carried my bridesmaids dresses and offer free shipping, holding, and cleaning. Renee is rude, classless, and UNPROFESSIONAL!!
When choosing where to begin looking for my dream gown, I chose a location that was central for myself, my mother, and my soon to be sister in law. Pensacola was the chosen city. Since I know very little about Pensacola, I turned to google, which led me to Renee at Renee’s Bridal. From the very moment that I stepped into the salon, I was treated like a princess. The staff was simply amazing, catering to my every wish. I found my dream gown in 2 short hours, the 3rd one I tried on. I can't say enough wonderful things about my experience with this fabulous salon. I only wish that I could do it all over again just to work with them one more time! Thank you Renee’ for a wonderful experience at your salon
It is so refreshing to find a place that truly listens, cares and helps their customers. I have two young daughters who participate in pageants and I will continue to make the drive to Renee’s Bridal thanks to my experience :)
I could not have had a better experience finding my perfect wedding dress! All of the staff at Renee’s Bridal were beyond fabulous! Renee was amazing.Renee was so knowledgeable about all of the dresses and fits! I was very overwhelmed when I first started dress shopping because I had no idea what I was looking for, but they were so helpful and I quickly found the style I did not know I was looking for. I was impressed with their relationships with all of the dress designers. There was a dress I was thinking about modifying, which made me a little nervous. Renee was able to speak with the dress designer while I was in the store and confirm that the modification was a possibility. Needless to say, I found my dream dress and the modifications were gorgeous! Renee made sure the dress fit me like a glove and the hem and bustle were perfect! I recommend Renee’s Bridal to everyone I know who is dress shopping. They made shopping for my wedding dress a dream experience!
Renee, How can I express my thankfulness and appreciate for all you have done for my daughter as we prepared for her special day. You were the best of best. Kristen's dress was amazing and the bridesmaids' dress were just perfect!. You took care of us like royalty. Thank you so much!!!
I cannot say enough GOOD – I cannot say enough good things about my experience at renees Bridal. I have not been planning my wedding since I was a little girl. I actually dreaded the thought of having to pick out a wedding dress. Renee’s Bridal was across the street from where I worked, so I decided to run over there on my lunch break. I found the perfect dress within 20 minutes. Renee listened to what I wanted, pulled some dresses for me, and not only made the experience painless, but I really enjoyed it! I do not think I could have had a better experience anywhere else.
Thank you Renee’, I have never met you but my friend went into your store to look at wedding gowns. She was on a very limited budget. You were most kind and gracious to her. After she found the dress she loved you must have know she still was over her head and would not be able to afford the dress. I could not believe my ears as my friend was telling me the story with tears running down her face of how you then gave her a big hug and said that you felt in your heart that you should give her this wedding gown. I have never heard of such kindness to a stranger much less a customer.. At first I thought the wedding gown must be ugly or damaged goods., But No!!!!!! You gave a beautiful over the top wedding gown to my friend and I could not believe my eyes or my ears. It touched my heart as well as it did hers. You will never know what this means to my friend. And how it has changed me. Thank you for having such a tender heart. My friend and I will never forget the kindness you have shown. Renee you truly did make my friends dream come true. Thank you
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