Finish Line Ford

08/12/09

A mixed bag

by rekrap44

After experiencing a problem with being misinformed by the business dept. personnel as to the procedure for filing for out of state licensing (and the excessive fee involved), I attempted to get answers to my questions regarding state sales tax and was met by the business mgrs. being not only less than helpful, but outright discourteous, arrogantly defensive and bordering on offensive! My problem (after a week of attempts initiated by myself, personnel from the Credit Union which holds the lien and the licensing agent from the MO. Dept. of Rev.) was finally resolved by the intervention of the companies licensing clerk with the upper management. All in all, it was not a pleasant interaction. I will not return, nor will I recommend this dealership to others.

• Pros: License clerk was extremely well informed and helpful
• Cons: Bus. dept. gave misleading and incomplete information

08/09/09

Bad Experience

by Charles949

I had a bad experience there. Sales people were disorganized or could not be trusted. I found I could not believe what they told me. It sounded like a good deal, but it turned out to be a bummer.

06/18/09

They cheated me

by yap

I bought pre-owened car from them. After few months I found that the spare tire is in-correct. When I called them Rob from sales told that they are not responsible for it. He says, if it is for new car I can help, otherwise not.

• Cons: You can not trust them