Peoria >Health & Medical Services >
Doctors >Sher Institute-Reproductive
5401 N Knoxville Ave, Peoria, IL | Directions 6161440.752202 -89.593296
If you want to get ripped off, then go here. I went through a horrendous ivf cycle at this clinic! It was mismanaged all the way through. Dr. H failed to monitor me closely enough. He fails to accept any responsibility. I woke up from egg retrieval to have him tell me several follicles were gone (leaving only one egg retrieved). He actually tried to blame this on two other well trained reproductive endocrinologists by saying they had mistaken my cervix for my ovary during ultrasounds. Not true! If I were the other doc's I would sue for libel. They push for you to get your meds from a specific pharmacy, which I found out charges $1000s of dollars more for the same meds. This clinic even emailed me another's patients private records. If you want to gamble $10k on a mismanaged treatment go here, otherwise run in the opposite direction as fast as you can!
New Doctor in house – When I first came to Sher last year, the "unorganized" review was true! Shortly after I started, a new doctor arrived, Dr. Horowitz, and everything has changed for the better! Very professional and very knowledgable in his IVF treatments. The nurse that helps me with my meds., etc. is so nice and ALWAYS gets back to me asap when I have a question. A great change has taken place and I would definitely recommend Sher to anyone who needs fertility help.
UNORGANIZED – I felt from the first visit that this place was very unorganized. I told them no less than four times to make my cell phone my primary number and I don't think they ever got it. As a result of the phone mix up, I had to start my infertility treatment a day late because the pharmacy could not get ahold of me. I thought that the written directions for giving myself the myriad of shots was not very clear and the demonstration was way too quick. The written directions included instructions for medicine I was taking and instructions for medicines I wasn't taking. Some of the names are a little different than what you get shipped to you from the pharmacy and it was a bit confusing. Also, I think they should have you come in with all of your medicine before your treatments began as you get this large box from the pharmacy containing tons of medicine, syringes and needles you aren't sure how to organize. I think this lack of instruction is an accident waiting to happen. I was also disappointed during my little amount of injection instruction that the nurse and I were interrupted two times. Once was by another nurse that was very rude and said she needed the office. I think for something as important as a nurse going over how you inject yourself with four or five different medicines over a month is very important and you shouldn't be interrupted unless it is important and especially not by a rude nurse kicking you out of the room. I explained to Sher that in a week I would be out of one of the medicines and I was told Sher would order it for me. Well, a week later after I came back from vacation, I had no medicine. I had to make a special trip to get more. I was told by Sher afterwards that I have to order the refills. I have no idea why they didn't tell me that. I was out time and money driving to get more medicine when it should've been at home waiting for me when I returned from vacation. This place was a mess!
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