Aishwarya

06/21/09

Frauds, don't waste your time

by sukna

Don't waste your time with these people. They tried to charge me an extra $6 "surcharge" on my card for using a credit card and tried to use the excuse that it was "sales tax"... claiming that sales tax is 8% in New Jersey [Didn't tell me of how much the surcharge was until he gave me my receipt to sign]. Last I checked sales tax in NJ is 7%, making it $2.10... NOT $6!!

Then the guy (presumably the owner) became belligerent when I asked them for an invoice breakdown of all the charges. He then changed his story saying the extra money was a "surcharge"... but nowhere in the store was there a sign posted saying what the surcharge amount is. Meaning that he can arbitrarily charge whatever he wants for a "surcharge".

Since he was belligerent I asked for a refund on my credit card, and he tried to refund the money less the surcharge he charged to begin with!!! That's not how it works in America, buddy. Finally after threatening to dispute the charge with the credit card company & mention a tax audit to him, he finally refunded me my full $36. Don't waste your time with this store, they are cheats.. And use that "you pay me cash, I won't charge you salestax" line, which in New Jersey is ILLEGAL. Still plan on notifying NJ Division of Taxation. Enjoy the audit, yaar.

• Pros: nothing
• Cons: horrible customer service

12/13/05

don't waste your time

by foont

i went in to this place looking for a dress for my reception and they seemed helpful at the time. the dress was supposed to take 2 months to arrive. they never called me, nor shipped it to me, as they said they would. i finally called them and he said he just received it the previous day and said that he was going to send it to me COD. i told him that he said that he would send it to me, to which he responded, 'well i should have charged you 10% extra because your dress is an extra large so i'm not going to spend the money to ship it to you' i told him if that was the issue he should have told me so while i was there. so he hung up on me!