1248 W Washington St, East Peoria, IL | Directions 6161140.683212 -89.591370
Food was bad, service was bad, it is just an all around bad – First of all I wanted to find a place that I could take my family to, and because I have a child with a food allergy, it is hard to do so. When I spoke with management they would not tell me if the food might be contaminated or not, even though I explained my 4 yr old has severe food allergies. Of coarse, my 4 yr old starts crying after I tell him that we are not able to eat there. I decided to let him try a steakburger because he is able to eat hamburger elsewhere. After talking to the management again and getting nowhere, we went ahead and ordered. It took them 3 times to actually get our order right. I mean a couple of steakburgers should not be too hard, but I guess with an elementary education it might be asking too much. When we finally got our food some 30 minutes later it was disgusting. The steakburgers were so greasy that the bread was completely soggy and falling apart. Our fries were cold (don't know how because they had plenty of time to cook them over and over again). It was just a bad experience that we will never do again! On top of that my son did end up having a reaction to the food. So for anyone with food allergies or wants decent food, do not go to stake n shake. We are just lucky that they did not kill anyone that night be it from allergies or food poisoning!
Fast food, low quality – I love the SnS food. I worked there for many years as a managerand general employee. This East Peoria store though is cursed with some of the dumbest staff and a district manager that thinks he is a playboy. We have had cold chilli over half the time I have ordered it and I do so alot. I have had my food delivered to other tables, then brought back to me after it was left at said tables. I have had just you basic order screwed up because the waiter did not write it down. He went by memory. I have had a waitress want to play tug of war with my plate as she was handing it to me. I have had my order taken while I was with a guest and the waitress walk away and not take my guest's order. The list goes on. I follow this creed...If the waiter is male, or a blonde or redhead they are not taking my order!!!! There error rate is in the 80% area and good luck with going to management or their DM. I spent over a week with the DM on a problem with this store and it was just ridiculous the results.
1950s diner fries up fast-food classics 24 hours a day. – In Short
Entering the clean, bright interior is like stepping into an "Archie" comic book. Hurrying across white- and black-checkered floors, staff in crisp white shirts and paper hats take orders, polish chrome and shuffle between booths and the full-service counter. Middle-American diner standards dominate the menu--pickle-covered steak burgers, chili cheeseburgers and thick shakes. Healthier options include chicken, chef and taco salads.
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